We love coming here! It’s not our first time staying, and won’t be our last! We live close by in Knoxville, and this is such a great getaway for all of us. The staff is great- my daughter was trying to open something and cut her finger accidentally, and I called the ranger station to get someone to look at it; it was less than two minutes before someone was there to help. It was very much appreciated!! We celebrated my daughter’s 9th birthday here on this trip, and it was a memorable and fun experience for everyone!

The kids love the fun things to do there.

The pools and park were nice. The family had a lot of fun! I wish there was more parking for cars because the golf carts were sold out. I was informed they are working on that, though.The cabin definitely needed more housekeeping attention. Balls of dog hair were scooting across the floor. All of our feet were black after walking barefoot on the floors. Also, we accidentally left my toddlers pillow and I emailed them describing the pillow and according to housekeeping, they haven’t seen it. It was most likely stolen by one of them, so dishonest employees.

Only reason I cant give a 10 is the cabin was dirty. Bath water left in the bathtub. A brown/red stain on a mattress protector that could have been blood. Hair tumbleweed. Floor was gritty it was so dirty.

First time and very impressed with jellystone

Had an issue with WiFi and staff corrected within minutes

Do not like the junky campers that are there full time . You should not allow full timers in a jellystone

We love the park, the amenities, and activities. Our kids had a wonderful time, as did we. We love the dog park though ours are a little too rambunctious to partake. The downfalls that I noticed with this trip were: 1) lack of actual privacy at our cabin (Appalachian 30). While this is my fault, I didnt expect to have a porch facing us or for our fire pit to be right next to our neighbors screened in porch. An addition for privacy would be wonderful! 2) how hot the lofts were. No one could get comfortable up there. The temperature disparity was quite significant and while we made it work with a late night walmart run, rearranging furniture, and a blow up mattress, it was disappointing.

We really enjoyed the cabin, playground, and water park area. The only complaint we had was there was not enough chairs in the pool/water park areas. They were extremely crowded (busy weekend) and that wasn’t a problem but we arrived 20 minutes after the water park area opened and all the seating was taken. More of the yellow chairs could be added around the perimeter to help alleviate this. Other than that, we really enjoyed our time and will be back!

First time at a Jellystone. Very impressed. Will consider on future trips.