The card they used on my car was left under my seat and the old window sticker and backing from new sticker were left in the cup holderI could not schedule onlineGood communicationThe service writer was polite which was much much better than my last visitWait time was reasonable
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
change oil is to spencell
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
Great service
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Nothing to improve other than service time.Friendly service and always take care when performing services.
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Overall it was a good experience however when you sign a paper saying about a gift card it leaves the the impression that I would get the gift card that night, I had thought it was in the envelope of all the paperwork I received and when I got home I checked and to my surprise it wasn’t there. Now I am hearing that it has to go for approval to accounting. I will be happy to make an update if this gift card does materialize.Please note this is no reflection on Julian as a salesperson I think he personally did a fantastic job.Julian Acosta was wonderful to work with. I am just awaiting the promised $250 gift card for taking possession that same day. Other than that I love the care and the people there were wonderful to do business with. Julian even gave me a ride to pick my Truck I left there in order to take possession of the vehicle that night. Thank you for a great experience Julian and I wish you all best with finishing college.
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
The staff was amazing
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Highly recommend Jonathan Lewis as your next Car sales rep. He was very respectful and extremely professional, he made our car buying super mooth.
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Sierra was great! Thank you!!!!
Verified User
•
Feb 27, 2026
1.0/5
1.0/5
I would love to have some feedback from someone at the corporate level as i plan on following up with your upper management and also plan on taking any other proper steps to rectify the issue and be made whole and recompensated including legal action if necessaryThe fact that the destination and handling fee of $1745 is shown as part of the sticker price but then they double charged it to me a second time on the back end. This is very disturbing.I was taken advantage of because I trusted that my numbers were done correctly and unfortunately was double charged the destination and handling fee of $1745. I am heartbroken over this and feel taken advantage of, especially being a loyal customer.
The card they used on my car was left under my seat and the old window sticker and backing from new sticker were left in the cup holderI could not schedule onlineGood communicationThe service writer was polite which was much much better than my last visitWait time was reasonable
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
change oil is to spencell
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
Great service
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Nothing to improve other than service time.Friendly service and always take care when performing services.
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Overall it was a good experience however when you sign a paper saying about a gift card it leaves the the impression that I would get the gift card that night, I had thought it was in the envelope of all the paperwork I received and when I got home I checked and to my surprise it wasn’t there. Now I am hearing that it has to go for approval to accounting. I will be happy to make an update if this gift card does materialize.Please note this is no reflection on Julian as a salesperson I think he personally did a fantastic job.Julian Acosta was wonderful to work with. I am just awaiting the promised $250 gift card for taking possession that same day. Other than that I love the care and the people there were wonderful to do business with. Julian even gave me a ride to pick my Truck I left there in order to take possession of the vehicle that night. Thank you for a great experience Julian and I wish you all best with finishing college.
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
The staff was amazing
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Highly recommend Jonathan Lewis as your next Car sales rep. He was very respectful and extremely professional, he made our car buying super mooth.
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Sierra was great! Thank you!!!!
Verified User
•
Feb 27, 2026
1.0/5
1.0/5
I would love to have some feedback from someone at the corporate level as i plan on following up with your upper management and also plan on taking any other proper steps to rectify the issue and be made whole and recompensated including legal action if necessaryThe fact that the destination and handling fee of $1745 is shown as part of the sticker price but then they double charged it to me a second time on the back end. This is very disturbing.I was taken advantage of because I trusted that my numbers were done correctly and unfortunately was double charged the destination and handling fee of $1745. I am heartbroken over this and feel taken advantage of, especially being a loyal customer.