For a $472 job I felt they should have washed and vacuumed my car. This was the only thing I was displeased with.Keeping the customer up to date on the progress.Professional Servicemen. Straight forward in what need to be done.

I guess you misunderstood my rating. I was indeed satisfied but not perfectly satisfied. The only reason was (I guess I have been spoiled by past service experiences with Jenkins) and the vehicle wasn't vacuumed and immaculately cleaned on the outside. It wasn't bad but not as perfect as the last few times I had service done.Every time I come in for a particular service, additional services are recommended, even though the vehicle's manual doesn't mention the particular service at the current mileage.The service that I came in for was done quickly and the reps listened to my requests to their suggestions for additional service.

Ended up with brake caliper issues. Took 2 weeks to fix. NOT the fault of the service/dealership but just unexpected expense/timeI miss the complimentary car wash/vaccuumService Advisor Brett Murphy ALWAYS takes great care of me and my vehicle. Unexpected repairs were needed and he didn't hesitate to get me into a loaner vehicle no questions asked.Service Advisor Brett Murphy always treats me well

Everything was very smooth.

If possible, different selections for cars. I felt I looked at the same car 20x just different colors. That of course is more of the Mitsubishi issue not really this exact dealership. Everyone was polite and smiling. Even the maintenance guys are helpful and upbeat. The coffee and food were great as well cause buying a car can be daunting. The music selection was awesome and diverse.The finance guy was great his voice carries loudly though when explaining peoples finances in the building. I felt like he was echoing almost. He just needs to speak softer when discussing the numbers and credit scores. He was polite and helpful though.Marcus was able to answer all my families questions and helped us purchase 2 cars in the matter of a month from one another.

Austin is very courteous and very professionalGreat great service

It was a easy and great experience overall

Sierra is an excellent salesmanVery good assistant

We love Austin!

My seat, radio, and ac were not as I left them, the usual wash was not done. But I did get out of the service earlier than I anticipatedThis was a much better experienceThere was a vehicle blocking the entrance and I waited several minutes for that vehicle to be checked in before I could enter the service areaThis service visit was done in a timely manner. The representative was professional, pleasant, and understood my need to stay within budget constraints.