I was satisfiedI don’t usually recommend services. I was happy with the service and the employees. The prices were a bit high, but that’s usually true in dealerships.

NaNaNa

level of friendliness and service

Due to reschedule issues.

I answered yes to all, even though “I don’t know” should be an option.Additional day in shop because had wrong alternator the first day and so a total of over 8 hours for both days.My original issue was lane alert and safety lights in the side mirrors were not working. An issue I had two years ago. After I was told I needed a new battery and alternator, and that would fix the problem. The first day I was there over four hours. Only replaced battery. Wrong alternator was sent. Had to order new. Took three weeks for them to call me that new alternator was in. One month after first appointment, they installed new alternator. I questioned why, if my alternator was the issue, I’ve not had any further problems with my vehicle except the original ones. He stated that my alternator was just beginning to go bad. That was the first time I was told it might not be an immediate concern. However, I was there so alternator was replaced. Over $1300 later, and my original problems still exist. I drove home, called the service number on the receipt, left a voicemail with my name, concern and phone number. Six days later, still no call back.I don’t know about the inspection, not sure it was necessary as I paid for the computer diagnosis, which obviously didn’t find the complete reason for my original issue.I’ve never had a problem with this service department in the past. This time, my trust has been compromised. I don’t feel like I was given a complete picture from the beginning. In addition, my original issues were not fixed. I would, at the very least, have thought someone would have made sure to double check the original complaint.After the first appointment, we couldn’t schedule because of waiting for the part, as far as I know. Although, three weeks to get a part in seems excessive.

Great dealership to buy from and outstanding service dept...Any and every time I take both vehicles to be serviced I'm treated like a VIP and customer service Awesome...Kall and Greg are true professionals

Staff is friendly and knowledgeable

Just over all, Mitsubishi is not worth it.That is the only ok part.The car was just as I dropped it off. And Mitsubishi never cleans it.What clouds go wrong with me paying for Mitsubishi to give me a video of what was wrong and then me pay $182. And take my broken car home. And we were given the wrong part number.Worst decision I made to buy a MitsubishiIt was fine but everyone is nice, when they let you know they can’t help or the fix is way too expensive..

They got me in right away

Great customer service with quick/efficient maintenance & repair