It took two visits to correct problem . Excelant the second visit, poor the first visit. Second visit excellent,first visit was a watse
Verified User
•
Aug 10, 2017
5.0/5
5.0/5
2017 Elantra. Service was excellent as always. The staff was very nice, helpful and attentive
Verified User
•
Aug 10, 2017
5.0/5
5.0/5
Thank you
Verified User
•
Aug 10, 2017
5.0/5
5.0/5
Friendly staff, good service.
Verified User
•
Aug 10, 2017
5.0/5
5.0/5
Service was quick and courteous. Top Quality!!
Verified User
•
Aug 10, 2017
2.0/5
2.0/5
I was disappointed in the service. My tires were not adjusted my tires read 32/32/34/43, my car was not reset for the next service and was not provided the estimate for new tires as discussed. Lastly, I was sent a texted asking me to contact the service rep to let her know when I would be coming to pick up my car and to prepaid which I did both. However, I still had to wait for my car to be brought around. This was not a convenient tool for your client but, more for your staff. I'm only bringing these items to your attention because each time I bring my car in for service theirs an issue. I travel a great distance to your service shop, I am starting to wonder if I should at another dealership. I always respond to these surveys but I never receive any acknowledgement that it's even being read. Feeling frustrated!
Verified User
•
Aug 10, 2017
5.0/5
5.0/5
Eddie King took good care of me. I am so glad to get the steering coupler problem fixed and it was covered under warranty. Thanks for the great service. Gene McCarthy
Verified User
•
Aug 9, 2017
5.0/5
5.0/5
Great
Verified User
•
Aug 9, 2017
5.0/5
5.0/5
Super friendly place and they r expert for making customer happy.
Verified User
•
Aug 9, 2017
5.0/5
5.0/5
All employees were helpful, courteous and efficient. good job!!
It took two visits to correct problem . Excelant the second visit, poor the first visit. Second visit excellent,first visit was a watse
Verified User
•
Aug 10, 2017
5.0/5
5.0/5
2017 Elantra. Service was excellent as always. The staff was very nice, helpful and attentive
Verified User
•
Aug 10, 2017
5.0/5
5.0/5
Thank you
Verified User
•
Aug 10, 2017
5.0/5
5.0/5
Friendly staff, good service.
Verified User
•
Aug 10, 2017
5.0/5
5.0/5
Service was quick and courteous. Top Quality!!
Verified User
•
Aug 10, 2017
2.0/5
2.0/5
I was disappointed in the service. My tires were not adjusted my tires read 32/32/34/43, my car was not reset for the next service and was not provided the estimate for new tires as discussed. Lastly, I was sent a texted asking me to contact the service rep to let her know when I would be coming to pick up my car and to prepaid which I did both. However, I still had to wait for my car to be brought around. This was not a convenient tool for your client but, more for your staff. I'm only bringing these items to your attention because each time I bring my car in for service theirs an issue. I travel a great distance to your service shop, I am starting to wonder if I should at another dealership. I always respond to these surveys but I never receive any acknowledgement that it's even being read. Feeling frustrated!
Verified User
•
Aug 10, 2017
5.0/5
5.0/5
Eddie King took good care of me. I am so glad to get the steering coupler problem fixed and it was covered under warranty. Thanks for the great service. Gene McCarthy
Verified User
•
Aug 9, 2017
5.0/5
5.0/5
Great
Verified User
•
Aug 9, 2017
5.0/5
5.0/5
Super friendly place and they r expert for making customer happy.
Verified User
•
Aug 9, 2017
5.0/5
5.0/5
All employees were helpful, courteous and efficient. good job!!