Everyone was extremely friendly and made me feel appreciated.

Reception was cordial and service agents were friendly and professional. They explained every detail of the day's service to me, and were eager to answer any questions I had.

Went out of their way vacuumed the car and we were going in expecting to have to pay a huge bill but they said everything is cover and we owed $0. When we look for our next car to but we WILL be buying from Jim Ellis

The service took 4 1/2 longer than quoted and they didn't have to do 1 of the things we talked about. I don't have a problem with things taking longer, it happens, but I do expect a call before the estimated window was up letting me know that more time is required... I usually get much better service here. This was a little disappointing, I even had to call myself to check on my car. I never got a call from the account manager.

My experiences at Jim Ellis Hyundai is always pleasant professional I couldn't say enough wonderful things about them.., they did when I asked them to do they did it on time and professional.. I own a 2014 black Elanta

Service Rep always help me so well. Thanks.

Service and staff were great. Only thing I wasn't 100% satisfied with was the complimentary exterior/interior cleaning - it just wasn't that clean, although it certainly was cleaner than when I brought it in which I appreciated.

From the initial phone contact through the final transaction and follow up, my experience at Jim Ellis Hyundai was fantastic. I'll admit I wasn't looking forward to the car buying process, but Darrow did a great job and was true to his word. While I hope my 2017 Accent Sport Hatchback will last me a long time, I wouldn't hesitate to buy from Jim Ellis and Darrow again.

Good service

Darrow, John and Mark all went out of their way to make my experience the best possible. It turned out better than I imagined!