I was taken well care of by Bruce Vernon. Very positive experience as always. Service was outstanding for my Genesis Coupe 2.0T

The whole process was a rush. I NEVER felt like the staff was working "with" me. Maybe it was because it was near the end of the day, not sure. The test drive was short only about 2 blocks and on the streets. Had I been able to take a longer test drive I would NOT have gone through with the process. I called to speak to the sale person a couple of times concerning the performance of the vehicle and received a response that really did not provide an viable answer. I thought it was me. It is a 2015 Hyundai Sonata that had literally just come in and had not been "prepped" but I was told that I could pick the car up in a couple of days after it was prepped, which I was able to. I don't believe this car is long term for me.

Corey as a great help

I thought the waiting room was fantastic - although I didn't have my young daughter with me, I noticed the children's room and thought that it was very refreshing to know that I could bring her with me during an oil change without dreading a painfully boring experience for her. I had a delicious doughnut while i waited (I didn't have an appointment, so I was happy to wait a bit longer than usual). Everyone at the location was extremely friendly. Service was performed as expected. I actually look forward to my next oil change at this location... what did I even just say?? :)

Great experience! Very knowledgeable staff and extremely helpful in fixing the issues with my car

Staff is always friendly and helpful, even those not involved in the purchase. Nothing pushy. That's why this was my 5th Hyundai purchased from Jim Ellis. 3 Sonatas, an Elantra, and this Tucson.

A-1

service/staff always great

The service was excellent and very fast.

AG always takes great care of me when I bring my car to him!