Started rocky, ended smooth.

Carlton Hurble does an outstanding job. This service is a major part of why I am considering to replace my Equss with another, even though they have changed the name. My only advice is stop using the panic button to find the car. I probably get two or three advisories while the car is in service that the alarm is going off.

I appreciated the clear communication and updates as my vehicle was being repaired. I felt like I could trust the people helping me and that is a big deal when having your car worked on. I was able to get an appt at the last minute and didn't spend all day at the shop. Plus, I was directed to the Audi dealership's waiting area, which was a great environment to be in!

Everyone was helpful and very courteous.

Very difficult to schedule Saturday appointments, even weeks in advance. Other dealerships have pretty good availability of Saturday appointments.

It was very comfortable to purchase new car in Jim Ellis Hyundai. Dealer had explained all things in detail and very kindly. I will recommand Jim Ellis Hyundai to my friends and relatives.

very positive service advisors listen--very helpful

Car wash was poor.

Always friendly

I have a 2014 Sonata. Service as usual was professional and the staff is always helpful.