My car was towed in on 1/2/17 which was a holiday to most businesses so the service dept was fairly busy. The service dept was apparently so busy that it was almost 2 hours before I was told the problem and that it would take another 3/4 hours to repari.

AG is always wonderful about explaining things to me. I do wish that after the service, someone took the time to explain the items marked "will require future service" - how far in the future? Can I go ahead and schedule appointments for that, and get cost estimates? How critical are these items?

As usual my visit to Jim Ellis was most excellent. Mike Ennis my Service Rep was very informative. And he got me in and out in a few hours.

Very friendly staff. Steven went over the Genesis G80 5.0 very well. He set the proper expectations on time and fulfilled them. My delivery was very educational and smooth.

Always willing to do the little things to make it a pleasant experience.

I had my 90,000 mile service done and was given a rental car. No problems as always and great customer service.

Wonderful! Everyone was helpful and courteous from the moment I pulled up.

friendly and helpful

friendly and helpful

Bruce is always an amazing service consultant. He is honest, forthright and personable.