Wonderfully good. Thanks

Debra is a great advisor. She gave me amazing service

A number of people @ JIM Ellis provided outstanding customer service‼️ It started with Debra Chaffey & Lonnie(tech) working as a team. Lonnie diagnosed the problems off of Derbra "issue" sheet. Based on having a parts needed for repair, they offered me a choice: a rental car or waiting on my Azera for 3 hours, promised for 6pm. I chose to wait While waiting in the lounge, I saw John Noaker, who sold me the Azera , outside & ran outside & gave John a huge hug!!! His absence from Jim Ellis was an unexplained mystery to me. John & I visited a while inside & he shared with me that he had "health issues" he was dealing with & now those issues are under control through medications, and thus he could return to work with different & more appropriate responsibilities. He also introduced me to SAM Patel, who he was proud to say he hired to the sales staff. While waiting, I realized that I was unsafe to drive home because I had NOT eaten lunch & it was 5:30. I went to SAM Patel, explained my situation & Sam offered to get me. Sandwich @ Chick-Fil-A and would NOT take my money‼️ When Sam returned in ~15minutes with my sandwich, he still was adament about NOT taking my money

I like the service.

Always excellent service.

Staff (Steven Bae) was so kind and explain me specifically and kindly as to all requirements - Genesis spec. and all process including loan and other input what I would like to know. All in all, I am so satisfied with all service.

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All pretty good, but I also came in knowing what I wanted, too.

It's our 4th car purchase at Jim Ellis!

AG and Bruce Vernon took care of things AMAZINGLY quickly and ensured that I was notified of all updates throughout the process!