Efficient service with clear communication and expectations set

My car maintenance was taking care of and the car care representative was able to answer all of my questions in a prompt and timely manner.

My car is a 2015 Sonata. Mr. Elder, the Service Advisor, was pleasant and professional. He explained every thing and answered my questions. A latina maintenance woman noticed I was having difficulty with the coffee machine and approached me and explained how operate it. She was both helpful and pleasant.

Only thing I didn't like is after the oil change was done they forgot to put the sticker in my window to let me know when to get my next oil change that's not good so I had to turn around and go back to Hyundai to get that done.

Debra, the service rep, extremely nice and very helpful.

Service on the car overall was good. My big issue is with loaner cars. If a Genesis owner is coming from another luxury brand, we're used to having loaner cars available. It feels like a step down when one is not available or "we have a shuttle to the rental cars." I know this will be covered when you open the Genesis showroom, but that's at least a year away.

Pleasant professional service

purchase experience was positive, first service went as promised. staff was friendly and helpful. no surprises.

Debra did a great job! Admittedly I was difficult. She is a true asset

Lou did an amazing job understanding what we were looking for new family car. He was very professional and easy to work with. He walked us thru the process ensuring we left the Hyundai Dealership happy and highly satisfied. Thanks Lou! (We bought a new 2017 Silver Santa FE)