I purchased a 2017 Hyundai Elantra a few days ago from the dealership. While I still felt bad about losing my previous car in an unnecessary accident, the prompt and attentive service, as well as the deals to make the new car more affordable helped my mood very much. Overall, I was most satisfied with the experience overall.
Verified User
•
Dec 8, 2016
5.0/5
5.0/5
I really enjoyed my experience. Joe Harmer was extremely knowledgeable about the car I purchased. Different from every other car company's salesperson I dealt with, Joe did not attempt to sell me anything. Even though I had no idea of the car I wanted - I did have benchmarks. He listened (the first time) without judgement to the parameters of what I was looking. Through his service oriented demeanor, I received better I could have thought or imaged. I love my Volestar and so does everyone else! A great testament to your company and definitely the superior service you tout in your advertisement. Did not disappoint!!
Verified User
•
Dec 8, 2016
5.0/5
5.0/5
a
Verified User
•
Dec 8, 2016
5.0/5
5.0/5
It is always a pleasure to work with Bruce in the service department. He put me at ease and kept me posted whiles my car was being worked on.
Verified User
•
Dec 8, 2016
4.0/5
4.0/5
The dealership has great amenities which is helpful when you are having to wait to get your vehicle serviced, particularly during a work/school day. However I have experienced a long wait when my vehicle has been serviced - most recently, I saw that my vehicle had finished service and was parked out front and ready to go, yet no one came to get me to inform me it was ready or lead me to checkout for at least 30 minutes. That kind of lack of attention really isn't okay. Otherwise, I was very satisfied with my service.
Verified User
•
Dec 8, 2016
5.0/5
5.0/5
You guys do a great job. The Genesis has been a great car so far. You need to target market to Lexus 350 customers, if they drove it they would buy it!
Verified User
•
Dec 8, 2016
5.0/5
5.0/5
Everyone is friendly, helpful, and always pleasant. My Santa Fe service was completed before the estimated time, and I received updates as to the progress while I waited.
Verified User
•
Dec 8, 2016
5.0/5
5.0/5
Always friendly and accommodating. Great service.
Verified User
•
Dec 8, 2016
5.0/5
5.0/5
great guys working on front desks. thanks. Mitch, the shuttle driver, good too.
Verified User
•
Dec 8, 2016
5.0/5
5.0/5
Christopher was very helpful and courteous. Great experience at Jim Ellis Huyndai
I purchased a 2017 Hyundai Elantra a few days ago from the dealership. While I still felt bad about losing my previous car in an unnecessary accident, the prompt and attentive service, as well as the deals to make the new car more affordable helped my mood very much. Overall, I was most satisfied with the experience overall.
Verified User
•
Dec 8, 2016
5.0/5
5.0/5
I really enjoyed my experience. Joe Harmer was extremely knowledgeable about the car I purchased. Different from every other car company's salesperson I dealt with, Joe did not attempt to sell me anything. Even though I had no idea of the car I wanted - I did have benchmarks. He listened (the first time) without judgement to the parameters of what I was looking. Through his service oriented demeanor, I received better I could have thought or imaged. I love my Volestar and so does everyone else! A great testament to your company and definitely the superior service you tout in your advertisement. Did not disappoint!!
Verified User
•
Dec 8, 2016
5.0/5
5.0/5
a
Verified User
•
Dec 8, 2016
5.0/5
5.0/5
It is always a pleasure to work with Bruce in the service department. He put me at ease and kept me posted whiles my car was being worked on.
Verified User
•
Dec 8, 2016
4.0/5
4.0/5
The dealership has great amenities which is helpful when you are having to wait to get your vehicle serviced, particularly during a work/school day. However I have experienced a long wait when my vehicle has been serviced - most recently, I saw that my vehicle had finished service and was parked out front and ready to go, yet no one came to get me to inform me it was ready or lead me to checkout for at least 30 minutes. That kind of lack of attention really isn't okay. Otherwise, I was very satisfied with my service.
Verified User
•
Dec 8, 2016
5.0/5
5.0/5
You guys do a great job. The Genesis has been a great car so far. You need to target market to Lexus 350 customers, if they drove it they would buy it!
Verified User
•
Dec 8, 2016
5.0/5
5.0/5
Everyone is friendly, helpful, and always pleasant. My Santa Fe service was completed before the estimated time, and I received updates as to the progress while I waited.
Verified User
•
Dec 8, 2016
5.0/5
5.0/5
Always friendly and accommodating. Great service.
Verified User
•
Dec 8, 2016
5.0/5
5.0/5
great guys working on front desks. thanks. Mitch, the shuttle driver, good too.
Verified User
•
Dec 8, 2016
5.0/5
5.0/5
Christopher was very helpful and courteous. Great experience at Jim Ellis Huyndai