The service was very helpful - they thoroughly explained everything they were going to do to the vehicle and there were no hidden charges. The only note I would have is regarding the online reservations - it's not very clear which appointment is for which team (express or shop) and it could be more so.

I was very pleased with my auto purchase transaction. However, I feel the customer service ended when I drove off the lot. I have emailed and called my salesman and asked for a return call. My question is regarding a spare key. No response... I have called multiple times but always routed to his voicemail. I have a demanding job and simply cannot be calling every day. My daughter picked up the car and said the salesman was going back in and was grabbing the spare key but never gave it to her. I just simply want to know, is there a spare key available? If not, please advise so I can contact the service department. I would prefer not to buy one if there truly in one available. But overall I was very pleased with my purchase.

They did an excellent job I had a part that went out that shouldn't have and my service two called Hyundai and got me a great discount. Really appreciated everything he did.

This was my second purchase from Jim Ellis; my dad bought a chevy malibu in 2001. I just purchased my Elantra. The staff was great. I would recommend this dealership to anyone. I dealership with integrity.

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I just don't understand why there is a recall every time I come in and why it always takes over 2 hours to get an oil change?! Something's wrong!

I am absolutely blown away. Mike was amazing and the team used words like, "doing the right thing" and "taking responsibility" and you know what? The team did. Thank you. I will be letting every family member and close friend know about the quality of service I received. I'll also be thinking of your team when its time to trade in my Hyundai for a new one. Thanks again all!

You have always done what you said you were going to do. That is good business. 2013 Genesis, My Service Adviser was very helpful.

STAFF IS GREAT

Service was timely. Customer Service Rep was friendly and helpful.