Corey Barton was great to deal with as was Jason in the finance department. I am always impressed with how nice and helpful everyone is at Jim Ellis Hyundai

I went to Jim Ellis to kill time waiting for another dealer to prepare a Lexus for me to test drive. 3 hours later, I left your dealership with a Genesis and never looked back.

Purshased 2015 hyundai Genesis 5.0. The only issue was the long wait to get in to see finance person once deal was done. However staff was extremely nice during this time.

Everyone was extremely nice, and the service took less time than estimated.

We had a great experience ! David Kim was great. Very responsive and easy to work with. All other staff we encountered were genuine and very friendly! Purchased a 2017 genesis g80

I was able to get in very quickly to have my 2012 Elantra serviced. The service technician was helpful in guiding me on what my car needed.

It was ok

Very pleasant car buying experience. I felt there was no pressure, G80 Genesis

I consistently have bad/ slow experiences. An oil change this week took over an hour with an appt. I came back to have a recall fixed and was quoted 2 hrs and it took almost 3.5. Little things add to that poor rating like - the wifi never works. They always say it's because of some reason, but I've never been there when it worked so it feels misleading to say there is wifi and you can be productive while you wait for your car. Also, one customer service thing that bugs me is - sometimes you walk in and no one is at the desk. Sometimes you walk in and six people are there but NO one acknowledges you. Minutes could go by and no one has said hello or started helping you when they seem to just be entering things in their computer and talking to each other. It's baffling

Labor cost was extremely high to replace some 2 light bulbs and the multi-point inspection was clearly done poorly since my rear driver side tire was severely underinflated and I had to pump it back to normal 10 minutes after I drove the car off and got the warning light.