I had a great service appointment. Danon kept me informed and got my car through quickly. Great job Danon.
Verified User
•
Nov 28, 2016
5.0/5
5.0/5
Good.
Verified User
•
Nov 28, 2016
5.0/5
5.0/5
Received great customer oriented service.
Verified User
•
Nov 27, 2016
4.0/5
4.0/5
Had an appointment at 1:30 for oil change and tire rotation. Arrived at 1:30 and waited for 2 1/2 hours which I thought was too long for that process. Was told initially about 1 1/2 hours.
Verified User
•
Nov 27, 2016
4.0/5
4.0/5
It took longer to complete my service than what was quoted to me at the time of drop off. I had an oil change, tire rotation, and fuel additive. I was unaware that are certain things you can have done depending on the shop your appointment falls in which is an inconvenience to me. I feel the website when making appointments does not properly alert the customer that this is the case. I end up making more than one appointment to accomplish something that should be done in one visit. Overall like all of the Hyundai dealerships I have been to while owning my Hyundai the service department could be better in how they conduct daily business in the service department. It's not going to hinder me from continuing to take my Hyundai to one of the dealerships for service but it something that I will take into consideration when making my next car purchase.
Verified User
•
Nov 27, 2016
3.0/5
3.0/5
Very difficult and confusing getting and out of service area. Cars everywhere. Extremely expensive repair costs.
I had a great service appointment. Danon kept me informed and got my car through quickly. Great job Danon.
Verified User
•
Nov 28, 2016
5.0/5
5.0/5
Good.
Verified User
•
Nov 28, 2016
5.0/5
5.0/5
Received great customer oriented service.
Verified User
•
Nov 27, 2016
4.0/5
4.0/5
Had an appointment at 1:30 for oil change and tire rotation. Arrived at 1:30 and waited for 2 1/2 hours which I thought was too long for that process. Was told initially about 1 1/2 hours.
Verified User
•
Nov 27, 2016
4.0/5
4.0/5
It took longer to complete my service than what was quoted to me at the time of drop off. I had an oil change, tire rotation, and fuel additive. I was unaware that are certain things you can have done depending on the shop your appointment falls in which is an inconvenience to me. I feel the website when making appointments does not properly alert the customer that this is the case. I end up making more than one appointment to accomplish something that should be done in one visit. Overall like all of the Hyundai dealerships I have been to while owning my Hyundai the service department could be better in how they conduct daily business in the service department. It's not going to hinder me from continuing to take my Hyundai to one of the dealerships for service but it something that I will take into consideration when making my next car purchase.
Verified User
•
Nov 27, 2016
3.0/5
3.0/5
Very difficult and confusing getting and out of service area. Cars everywhere. Extremely expensive repair costs.