Overall generally friendly and helpful. I didn't feel like things were very well explained as far as what was done while my car was in your care. And there seemed to be a lack of communication between departments/stations- service reps, service techs, etc. I recently purchased my Genesis from you and this was the first time I have had my vehicle serviced since the purchase. I plan on coming back because of convenience, but wish that the service reps made more effort in communication with me about what was going on behind the scenes.

In August 2016, I purchased a 2017 Santa Fe. My first purchase was a 2005 Santa Fe and after 11 years, it was time for new one! After receiving a low tire pressure warning, I stopped at Jim Ellis for a check. Staff was helpful.

Great job as always!

Battery replacement

I have had nothing but good experiences with all service to date on my 2012 Sante Fe.

Everything was great.

Excellent Experience!!!!!

The service was great and Danon is awesome. However, worried about all the trouble I'm having with my new Genesis. Very Concerned!!! Hope I didn't get a lemon car!

As always excelent!!!

The service was good