Came in to have a tire pressure light which is intermittently on and off fixed as well as service and inspection of faulty radio. My 2012 Elantra is less than five years old and you wanted $3700 to replace the radio system. Also, the light is still flashing intermittently in my car so the tire pressure issue wasn't even fixed even though they said it was supposed to be.
Verified User
•
Nov 3, 2016
5.0/5
5.0/5
Love it!
Verified User
•
Nov 3, 2016
4.0/5
4.0/5
My wife visited yesterday 10/2, she had to wait for 4 and half hours. per my wife, the advisor Debra was very kind and understanding. My suggestion is that while scheduling an appointment with the customer, if you could tell us upfront that when you leave the car you wait time will be greater that would be nice. 5 hours wait is ridiculous by any standard. As a customer I could drop the car and look for an alternate transport. I am not sure if this was told to us, but next time I hope I too ask this question of wait time before scheduling.
Verified User
•
Nov 3, 2016
4.0/5
4.0/5
For the most part it was fine. However, we were surprised when we were told additional parts were needed to do the repair after being given a total. We needed to know because we are retired and don't always have ready money to use. Debra should also have kept us advised as to when the car would be available. We shouldn't have to call.
Verified User
•
Nov 3, 2016
5.0/5
5.0/5
Service department is great!
Verified User
•
Nov 3, 2016
5.0/5
5.0/5
Everyone was helpful and pleasant. Their first concern was that I purchased the right car for me. I purchased the 2017 Elantra. Joe Harmer was very informative and patient. Great salesman!
Verified User
•
Nov 3, 2016
5.0/5
5.0/5
Danon Henton my service rep, Pleasant attentive to my needs. Got me in and out in the time promised. I'll be back and use him again.
Came in to have a tire pressure light which is intermittently on and off fixed as well as service and inspection of faulty radio. My 2012 Elantra is less than five years old and you wanted $3700 to replace the radio system. Also, the light is still flashing intermittently in my car so the tire pressure issue wasn't even fixed even though they said it was supposed to be.
Verified User
•
Nov 3, 2016
5.0/5
5.0/5
Love it!
Verified User
•
Nov 3, 2016
4.0/5
4.0/5
My wife visited yesterday 10/2, she had to wait for 4 and half hours. per my wife, the advisor Debra was very kind and understanding. My suggestion is that while scheduling an appointment with the customer, if you could tell us upfront that when you leave the car you wait time will be greater that would be nice. 5 hours wait is ridiculous by any standard. As a customer I could drop the car and look for an alternate transport. I am not sure if this was told to us, but next time I hope I too ask this question of wait time before scheduling.
Verified User
•
Nov 3, 2016
4.0/5
4.0/5
For the most part it was fine. However, we were surprised when we were told additional parts were needed to do the repair after being given a total. We needed to know because we are retired and don't always have ready money to use. Debra should also have kept us advised as to when the car would be available. We shouldn't have to call.
Verified User
•
Nov 3, 2016
5.0/5
5.0/5
Service department is great!
Verified User
•
Nov 3, 2016
5.0/5
5.0/5
Everyone was helpful and pleasant. Their first concern was that I purchased the right car for me. I purchased the 2017 Elantra. Joe Harmer was very informative and patient. Great salesman!
Verified User
•
Nov 3, 2016
5.0/5
5.0/5
Danon Henton my service rep, Pleasant attentive to my needs. Got me in and out in the time promised. I'll be back and use him again.