Great service.. very personal.

I went in for an oil change and tire rotation. While I was waiting I learned that I needed brake calipers. Frankly I never noticed that the brakes were so loose or low as that was how they had been from the day I bought the car. It was a new car when I bought it, so I thought that's the way Hyundai brakes worked. In any event, the calipers were replaced. A very expensive oil change. The staff are excellent, they are all very friendly, explain everything to you, never get frustrated by stupid questions, and go out of their way to help you.

great service.

Randy was very helpful in getting me into the vehicle I wanted. I also like the fact that it didnt take all day! I will definitely refer friends and co-workers to Jim Ellis Hyundai! Thank you for a great experience and helping me purchase my new vehicle!

The experience at the dealership is amazing and very family type. The 3 guys I work with Micheal, Bruce, AG, are some guys I ever met. They get the job done for me and they knows what they are talking about when it come to my car. I think every service is great to me. I had a little issues but they are still good. I don't even live on that side but I drive all over there cause of the best respectful they give me when I comes.

NA

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I have always been treated very nicely by the people who work in the service department at Jim Ellis Hyundai, but yesterday was another story. I had an appointment with Bruce Vernon scheduled for 1:00 p.m. I arrived about 5 minutes late because a tow. truck was blocking the driveway. When i entered the service deparment I walked up to the stand with Bruce's name on it and stood there waiting for him for about 10 minutes and not one of the service people asked if they could help me or bothered telling me that Bruce was at lunch. When I asked if someone could help me one of the service people told me he would help me, but at that point I think he was annoyed with me. I had brought my car in because the carpet was coming loose, two tires had low pressure and there were two recalls. Almost three hours later my car was brought to me. There were two other minor things which Bruce took care of when we went out to the car. One was the child lock and the other was that the navi system was muted. Those fixes took about three minutes. I was dissapointe very much by the way I was treated, but Bruce was extremely nice and helpful.

Good job!

I SHOULD HAVE BEEN TOLD THAT THE WORK ON MY CAR WOULD NOT TAKE MORE THAN 2 HOURS. I SPENT OVER 50 DOLLARS PAYING FOR AN UBER TO GO TO MY OFFICE IN THE MIDST OF RUSH HOUR. YOUR SHUTTLE DOES NOT COVER DOWNTOWN ATLANTA.