Mike

The service rep that I had was excellent! Very polite and knowledgeable. The only thing was that after the complementary car wash, my exterior windows were splattered with what appeared to be some sort of soap or spray??? Additionally, it was not until I was on 285 that I noticed that the left rear door had not been full shut (I saw that on the electronic panel.) This means that whoever was vacuuming the car in the back did not close it all the way. However, all things considered, I was happy with the service and EVERYONE who met me, from start to finish was very polite, helpful and nice. I am happy that I bought the car from your dealership. Thanks so much!

Great service.

The whole experience exceeded all of my expectations. Sam Patel was fantastic throughout the sale process. He has also has followed up with me to make sure I was satisfied with the car and answered all my questions.

Good service overall. But needs to shorten the waiting time to finish service. It took 90mins to change engine oil and conduct regular check up.

I went in on Saturday for a regular oil change and decided to go ahead and get my 30,000 mile service. However I could not wait for the approximate 3 hours needed for the service. Prior to coming in I has looked on-line to perhaps move my appointment to Monday since I had the day off. There were no available appointments open. So I went ahead and kept my Saturday appointment, because you guys stay booked out. When I explained this to Ms. Cheffy, she said she would look to see where she could get me in. She gave me an 8:45 appointment. The service was great, and as on my way before noon. I especially enjoy the media room. Whenever I have to wait I go in there and get some much needed things done on the computer. I'm all set for my end of the year travels. Thanks again Jim Ellis for employing such a great team. I have never been disappointed. Jackie Burris

The service agents, with which I have dealt, have all been wonderful, informative and just a pkeasure. The most recent one was Debra. She seems very unflappable and personable.

I have been looking to purchase a new vehicle for the last six months and decided to purchase a 2016 Genesis sedan. I am very impressed with the standard Hyundai has set with this car, but the customer service I received from Hau-B Cao was phenomenal. I know that I will be taken care of in the years to come and am very glad I chose Jim Ellis Hyundai. Sincerely, Paul Austin

Friendly service, great wait rooms.

My sales person Joe Harmer was professional, courteous, and knowledgeable. And most of all not pushy and not thirsty for sale.