My Tucson's DCT got recalled for the second time which is lousy, but the dealership staff has done everything possible to fix engineering issues that they didn't create. Excellent dealer overall.
Verified User
•
Nov 1, 2016
5.0/5
5.0/5
Courteous staff, friendly service.
Verified User
•
Nov 1, 2016
5.0/5
5.0/5
I bought a CPO Hyundai Santa Fe Sport and I could not be happier!! Terry was very nice and very patient with me while I tried to decide which vehicle was best for me. The managers were very friendly as well, and they all congratulated me on my new purchase. I would definitely suggest Hyundai and Jim Ellis to a friend!!
Verified User
•
Nov 1, 2016
5.0/5
5.0/5
Completed slightly over the promised timeline.
Verified User
•
Nov 1, 2016
5.0/5
5.0/5
Just a professional group of people
Verified User
•
Nov 1, 2016
5.0/5
5.0/5
Always friendly and professional at the Jim Ellis Hyundai service department. There's a real upbeat atmosphere and it's very comfortable as you wait for your car. They have drinks and snacks available and two TVs to watch. Getting a car wash is also a nice touch!
Verified User
•
Nov 1, 2016
5.0/5
5.0/5
I am not an easy person to please sometimes. I am very happy with Debra Cheffy and Jim Ellis Hyundai Service. We just bought by wife a Santa Fe from Jim Ellis!
Verified User
•
Nov 1, 2016
2.0/5
2.0/5
I came in for 2 things. 1) the regular oil chance. That was fine (10). 2) TPMS warning would come on and then go off after a short time. This happened repeatedly. I reported this to the service desk. The feedback that I received was that the tire pressure was low. Now, about three weeks later, the TPMS warning is coming back on and looking at the monitoring system when the warning is off shows that ALL 4 tires are correctly inflated. This means that I now have to make another trip to JEH from the far side of town. This is a 25 mile, one-way, trip for me. Had the service desk listened to a customers concerns initially, and investigated the issue as was requested, this additional trip back to JEH would not be necessary. A currently unsatisfied customer, Chris Aldridge 678-992-9159
Verified User
•
Nov 1, 2016
1.0/5
1.0/5
Friendly people, comfortable waiting area and reliable service.
My Tucson's DCT got recalled for the second time which is lousy, but the dealership staff has done everything possible to fix engineering issues that they didn't create. Excellent dealer overall.
Verified User
•
Nov 1, 2016
5.0/5
5.0/5
Courteous staff, friendly service.
Verified User
•
Nov 1, 2016
5.0/5
5.0/5
I bought a CPO Hyundai Santa Fe Sport and I could not be happier!! Terry was very nice and very patient with me while I tried to decide which vehicle was best for me. The managers were very friendly as well, and they all congratulated me on my new purchase. I would definitely suggest Hyundai and Jim Ellis to a friend!!
Verified User
•
Nov 1, 2016
5.0/5
5.0/5
Completed slightly over the promised timeline.
Verified User
•
Nov 1, 2016
5.0/5
5.0/5
Just a professional group of people
Verified User
•
Nov 1, 2016
5.0/5
5.0/5
Always friendly and professional at the Jim Ellis Hyundai service department. There's a real upbeat atmosphere and it's very comfortable as you wait for your car. They have drinks and snacks available and two TVs to watch. Getting a car wash is also a nice touch!
Verified User
•
Nov 1, 2016
5.0/5
5.0/5
I am not an easy person to please sometimes. I am very happy with Debra Cheffy and Jim Ellis Hyundai Service. We just bought by wife a Santa Fe from Jim Ellis!
Verified User
•
Nov 1, 2016
2.0/5
2.0/5
I came in for 2 things. 1) the regular oil chance. That was fine (10). 2) TPMS warning would come on and then go off after a short time. This happened repeatedly. I reported this to the service desk. The feedback that I received was that the tire pressure was low. Now, about three weeks later, the TPMS warning is coming back on and looking at the monitoring system when the warning is off shows that ALL 4 tires are correctly inflated. This means that I now have to make another trip to JEH from the far side of town. This is a 25 mile, one-way, trip for me. Had the service desk listened to a customers concerns initially, and investigated the issue as was requested, this additional trip back to JEH would not be necessary. A currently unsatisfied customer, Chris Aldridge 678-992-9159
Verified User
•
Nov 1, 2016
1.0/5
1.0/5
Friendly people, comfortable waiting area and reliable service.