Friendly staff ad very knowledgable - explain everything and are very patient
Verified User
•
Oct 21, 2016
4.0/5
4.0/5
Went well. The service advisor was great as usual. I was in for a major service and had a 20% coupon from Rick Case. Service advisor said no need for that coupon since Jim Ellis had the same one. I tossed the coupon. The next day at the cashier we noticed the 20% wasn't applied. The cashier seemed agitated that we didn't have the coupon. We explained we didn't have the Rock Case coupon because we were told the day before we didn't need it since Jim Ellis had the same special. The cashier sought advice and then applied the discount. That was the only hiccup. Everything else was wonderful.
Verified User
•
Oct 21, 2016
5.0/5
5.0/5
I always have a great experience here...the staff is so friendly and the service is great!!
Verified User
•
Oct 21, 2016
5.0/5
5.0/5
Shuttle service was very convienent. Service staff explained recall and solution to fix it clearly.
Verified User
•
Oct 21, 2016
5.0/5
5.0/5
Charley and Bruce were great. quick responses, clear communications...thank you
Verified User
•
Oct 21, 2016
5.0/5
5.0/5
Everyone always very friendly. They do a good job of explaining what if anything is wrong with the car and how long the repair will take
Verified User
•
Oct 21, 2016
5.0/5
5.0/5
.
Verified User
•
Oct 21, 2016
5.0/5
5.0/5
Bruce is the best I have ever encountered at any dealership and I go to a lot. Extremely supportive and always makes you feel at home. Outstanding service.
Friendly staff ad very knowledgable - explain everything and are very patient
Verified User
•
Oct 21, 2016
4.0/5
4.0/5
Went well. The service advisor was great as usual. I was in for a major service and had a 20% coupon from Rick Case. Service advisor said no need for that coupon since Jim Ellis had the same one. I tossed the coupon. The next day at the cashier we noticed the 20% wasn't applied. The cashier seemed agitated that we didn't have the coupon. We explained we didn't have the Rock Case coupon because we were told the day before we didn't need it since Jim Ellis had the same special. The cashier sought advice and then applied the discount. That was the only hiccup. Everything else was wonderful.
Verified User
•
Oct 21, 2016
5.0/5
5.0/5
I always have a great experience here...the staff is so friendly and the service is great!!
Verified User
•
Oct 21, 2016
5.0/5
5.0/5
Shuttle service was very convienent. Service staff explained recall and solution to fix it clearly.
Verified User
•
Oct 21, 2016
5.0/5
5.0/5
Charley and Bruce were great. quick responses, clear communications...thank you
Verified User
•
Oct 21, 2016
5.0/5
5.0/5
Everyone always very friendly. They do a good job of explaining what if anything is wrong with the car and how long the repair will take
Verified User
•
Oct 21, 2016
5.0/5
5.0/5
.
Verified User
•
Oct 21, 2016
5.0/5
5.0/5
Bruce is the best I have ever encountered at any dealership and I go to a lot. Extremely supportive and always makes you feel at home. Outstanding service.