I am new resident to GA. I recently purchased a 2017 elantra. He updated my info with corporate office. He noticed me of a recall on my car. My car was ready in 2 hours. Customer service was at a 10.
Verified User
•
Oct 19, 2016
5.0/5
5.0/5
Great.
Verified User
•
Oct 19, 2016
5.0/5
5.0/5
Had my wife's 2013 certified pre-owned Genesis in for 30K service. Debra Cheffy did an outstanding job of explaining all that was entailed and approximate time needed to complete the service. I utilized your shuttle service to return to my home. When I returned for pickup the checkout process was very efficient and fast. Debra Cheffy and "Mitch" Mitchell are credits to your organization. We will continue to return for service needs.
Verified User
•
Oct 19, 2016
5.0/5
5.0/5
Great Job and Fast
Verified User
•
Oct 19, 2016
5.0/5
5.0/5
Everyone was very friendly, on-point and helpful
Verified User
•
Oct 19, 2016
5.0/5
5.0/5
courtesy ,communications, contact with a person, nice waiting lounge. plus you get to visit the new cars.without hassle.
Verified User
•
Oct 19, 2016
1.0/5
1.0/5
It is a struggle every time I visit to get the service that I feel I deserve. I am constantly told conflicting information, or not told enough information before services are performed, etc. I also feel like services are pushed on me, and they aren't fully explained, and I feel that I am just expected to agree to whatever services the tech recommends. Very frustrating.
Verified User
•
Oct 19, 2016
5.0/5
5.0/5
Detailed explanation on vehicle diagnosis.
Verified User
•
Oct 19, 2016
4.0/5
4.0/5
I received great customer service, my only complaint was that it took an hour longer than I was originally told. Not the customer service reps fault. I purchased the Hyundai roof cross bars/luggage rack and it took 1 hour for the mechanic to install them. A product that should be easy to install for a customer let alone a Hyundai mechanic.
Verified User
•
Oct 19, 2016
5.0/5
5.0/5
Regular quarterly factory maintenance: quick, attentive, great communication, free shuttle to work!
I am new resident to GA. I recently purchased a 2017 elantra. He updated my info with corporate office. He noticed me of a recall on my car. My car was ready in 2 hours. Customer service was at a 10.
Verified User
•
Oct 19, 2016
5.0/5
5.0/5
Great.
Verified User
•
Oct 19, 2016
5.0/5
5.0/5
Had my wife's 2013 certified pre-owned Genesis in for 30K service. Debra Cheffy did an outstanding job of explaining all that was entailed and approximate time needed to complete the service. I utilized your shuttle service to return to my home. When I returned for pickup the checkout process was very efficient and fast. Debra Cheffy and "Mitch" Mitchell are credits to your organization. We will continue to return for service needs.
Verified User
•
Oct 19, 2016
5.0/5
5.0/5
Great Job and Fast
Verified User
•
Oct 19, 2016
5.0/5
5.0/5
Everyone was very friendly, on-point and helpful
Verified User
•
Oct 19, 2016
5.0/5
5.0/5
courtesy ,communications, contact with a person, nice waiting lounge. plus you get to visit the new cars.without hassle.
Verified User
•
Oct 19, 2016
1.0/5
1.0/5
It is a struggle every time I visit to get the service that I feel I deserve. I am constantly told conflicting information, or not told enough information before services are performed, etc. I also feel like services are pushed on me, and they aren't fully explained, and I feel that I am just expected to agree to whatever services the tech recommends. Very frustrating.
Verified User
•
Oct 19, 2016
5.0/5
5.0/5
Detailed explanation on vehicle diagnosis.
Verified User
•
Oct 19, 2016
4.0/5
4.0/5
I received great customer service, my only complaint was that it took an hour longer than I was originally told. Not the customer service reps fault. I purchased the Hyundai roof cross bars/luggage rack and it took 1 hour for the mechanic to install them. A product that should be easy to install for a customer let alone a Hyundai mechanic.
Verified User
•
Oct 19, 2016
5.0/5
5.0/5
Regular quarterly factory maintenance: quick, attentive, great communication, free shuttle to work!