I am very pleased with the service at Jim Ellis. It took a little longer than expected, but my sales person Lucian Brener kept in constant contact with me to let me know what was going on. He arranged for me to have a loaner car during the servicing of my Santa Fe, and made sure I was happy when my car was ready and I went to pick it up.

no problems, just wish Hyundai would give out coupons for oil change.

2011 Sonata, service was excellent and staff very helpful.

Good experience. Wait was a little long for an oil change.

I had an appointment at 7:40 AM. I arrived at 7:15 and waited until doors opened at 7:30 and immediately went in. Wanted oil change and check two tires for replacement. Seemed to take a little longer to get my car than I anticipated but it was okay. Staff was helpful, I did get two new tires.

The staff were super helpful when I arrived. However, when scheduling the appointment the woman on the line was not friendly

Great staff communication, quick work on my 2015 Genesis in for 15k service

Always. Love my Sonata and live Jim Ellis Hyundai

Positive

I went in for a few things. There were 2 recalls, I needed an oil change and my windshield washer fluid pump appeared to broken. When I went to get my car, everything seemed fine. About halfway home, I tried the windshield wipers and no fluid was coming out. I had to turn around and go back and have them look at it again. They fixed it fairly quickly and said something about air in the line, but shouldn't they have verified it was really fixed? It was really annoying to have to go back and wait for them to fix it and I had to wait, because I was leaving town that day.