Services were advertised as express oil change and express tire rotation but it took 1 hr 45 min. I don't consider that express.
Verified User
•
Oct 13, 2016
5.0/5
5.0/5
Very quick and easy service!
Verified User
•
Oct 12, 2016
5.0/5
5.0/5
As excepted 100 %
Verified User
•
Oct 12, 2016
3.0/5
3.0/5
Need improvement in customer service. The Salesman lack knowledge of vehicles and account manager was not friendly_
Verified User
•
Oct 12, 2016
5.0/5
5.0/5
Service was friendly, and our issues were addressed promptly.
Verified User
•
Oct 12, 2016
5.0/5
5.0/5
I have been a long time loyal Jim Ellis customer for almost 10 years, and I must say Danon Henton has by far been the best service advisor I have done business with. He was polite, professional, courteous, and very knowledable. I will be happy to continue my business with Jim Ellis because of Danon, and I will certainly recommend him and Jim Ellis to all my family and friends. Thank you!
Verified User
•
Oct 12, 2016
5.0/5
5.0/5
Great service!
Verified User
•
Oct 12, 2016
1.0/5
1.0/5
I was told that my 60,000 mile service would take 2-3 hours. It was not ready for 6.5 hours. When I picked it up, it was obvious that their idea of a carwash was spraying the car down with water. The windshield was dirtier when I picked it up than when I left it off.
Verified User
•
Oct 12, 2016
5.0/5
5.0/5
Debra was very helpful. I really felt like I could trust her. The only bad thing was the male employee that yelled at several of the female employees while I was sitting in the waiting area. He should have taken them somewhere private.
Services were advertised as express oil change and express tire rotation but it took 1 hr 45 min. I don't consider that express.
Verified User
•
Oct 13, 2016
5.0/5
5.0/5
Very quick and easy service!
Verified User
•
Oct 12, 2016
5.0/5
5.0/5
As excepted 100 %
Verified User
•
Oct 12, 2016
3.0/5
3.0/5
Need improvement in customer service. The Salesman lack knowledge of vehicles and account manager was not friendly_
Verified User
•
Oct 12, 2016
5.0/5
5.0/5
Service was friendly, and our issues were addressed promptly.
Verified User
•
Oct 12, 2016
5.0/5
5.0/5
I have been a long time loyal Jim Ellis customer for almost 10 years, and I must say Danon Henton has by far been the best service advisor I have done business with. He was polite, professional, courteous, and very knowledable. I will be happy to continue my business with Jim Ellis because of Danon, and I will certainly recommend him and Jim Ellis to all my family and friends. Thank you!
Verified User
•
Oct 12, 2016
5.0/5
5.0/5
Great service!
Verified User
•
Oct 12, 2016
1.0/5
1.0/5
I was told that my 60,000 mile service would take 2-3 hours. It was not ready for 6.5 hours. When I picked it up, it was obvious that their idea of a carwash was spraying the car down with water. The windshield was dirtier when I picked it up than when I left it off.
Verified User
•
Oct 12, 2016
5.0/5
5.0/5
Debra was very helpful. I really felt like I could trust her. The only bad thing was the male employee that yelled at several of the female employees while I was sitting in the waiting area. He should have taken them somewhere private.