Mike Ennis is incredibly professional and helpful. From my perspective, the service managers are the ones that make future sales for the dealership. I have been driving vehicles from Jim Ellis Dealerships since 1998. With service levels like I get from Mike, this trend will continue.
Verified User
•
Oct 12, 2016
5.0/5
5.0/5
Great
Verified User
•
Oct 12, 2016
5.0/5
5.0/5
Wonderful
Verified User
•
Oct 12, 2016
4.0/5
4.0/5
Pretty good experience
Verified User
•
Oct 12, 2016
1.0/5
1.0/5
I went in for an oil change. I was there for 1 hour and 45 minutes!!! I left without having my car washed because I had to leave for an appointment. I love my car, but the service department needs help!! My car was returned dirty, with plastic on the seat and the seat all the way back. Also I was told I needed two Michelin tires on the front at a cost of $600. My tires were Dunlop, not Michelin! I was very disappointed with my experience there.
Verified User
•
Oct 12, 2016
1.0/5
1.0/5
Poor communication.
Verified User
•
Oct 12, 2016
4.0/5
4.0/5
It was very good as usual.
Verified User
•
Oct 11, 2016
5.0/5
5.0/5
It was great service and my sales men is best of best good takeing care my car
Mike Ennis is incredibly professional and helpful. From my perspective, the service managers are the ones that make future sales for the dealership. I have been driving vehicles from Jim Ellis Dealerships since 1998. With service levels like I get from Mike, this trend will continue.
Verified User
•
Oct 12, 2016
5.0/5
5.0/5
Great
Verified User
•
Oct 12, 2016
5.0/5
5.0/5
Wonderful
Verified User
•
Oct 12, 2016
4.0/5
4.0/5
Pretty good experience
Verified User
•
Oct 12, 2016
1.0/5
1.0/5
I went in for an oil change. I was there for 1 hour and 45 minutes!!! I left without having my car washed because I had to leave for an appointment. I love my car, but the service department needs help!! My car was returned dirty, with plastic on the seat and the seat all the way back. Also I was told I needed two Michelin tires on the front at a cost of $600. My tires were Dunlop, not Michelin! I was very disappointed with my experience there.
Verified User
•
Oct 12, 2016
1.0/5
1.0/5
Poor communication.
Verified User
•
Oct 12, 2016
4.0/5
4.0/5
It was very good as usual.
Verified User
•
Oct 11, 2016
5.0/5
5.0/5
It was great service and my sales men is best of best good takeing care my car