all was good

Fine job with Customer service and actual time of the service. Very responsive and accurate on timing.

2013 GenesisStaff was helpful and friendly - however, the original problem for the service visit was not corrected - I need to schedule a follow up visit. Additionally, my car was driven 35 miles by the dealership over the two days it was in service and grease stains were left on the headliner where the driver of the vehicle adjusted the seat belt height.

I brought my vehicle in for a brake light repair, and left with paperwork stating all lights including brake lights were in good working order but the light was never repaired-clearly no one actually checked the brake light at all. Now I have to go back a second time for the same repair, and it's obvious that you fabricate results on your service checklist, otherwise it wouldn't have been marked as working. This is shameful and deceitful.

I am from North Carolina and was stranded. Customer service told me who to call for towing, (which was at no cost to me), I was worked into the schedule, and was in and out just a couple of hours. The crew went above and beyond, and put me back on the road with confidence!

It was great. I did have to come back the next day to have a problem fixed, but they took care of me. The amenities in the waiting area were beyond adequate and comfortable. The service reps were all very helpful and welcoming. I can tell they enjoy working there. Good job guys.

Service and staff were excellent. Long wait for rental go due to rental co oversight.

Great overall!

It was great

Easy to deal with.