Sam was great. Mark in financing was very helpful. This was my first time buying a car and it was a great experience.

I am so very pleased with the staff at Jim Ellis Hyundai. They are always so friendly and the keep me informed. It's like taking my child to its favorite Doctor. I look forward to being a customer there for a long time to come. I'd like to mention Charlie who is amazing on the phone and treats me like she always happy to hear from me. I'd like to mention Damion Solomon who is the reason for my becoming a customer at Jim Ellis Hyundai in the first place by selling me my 2015 Hyundai Sonata. The service department is amazing as well even though I can't remember them all by name.

Very satisfied !!

Thanks again! Ya'll always go the extra mile!

One thing that impressed me about the work done on my vehicle is the thoroughness. They not only fixed the problem I came in with, but their check of my vehicle revealed a number of other issued that needed to be addressed. Getting those issues handled gave me a lot of peace of mind and I'll be coming back to this dealership in the future.

I had a dead battery and debated having AAA come to my house to install a new one. But first I called your dealership to see if the battery was under warranty (either new or with my extended warranty). I was told a couple times that it wasn't fully under warranty, but the cost would be prorated (but no one would tell me what I would be charged). So I called Hyundai auto service and had my car towed (which I didn't want to do) because I thought it would save me money. Once my car arrived at the dealership I received a call that my car had arrived and that I would be charged full price for the battery. Why wasn't I told that the first two times I talked to the service department?! I expressed my frustration that I hadn't been told that on the phone, that I had put my car on a tow truck, and that I had to take up my time and my wife's time to be driven to the dealership to pick up my car. I should have just used AAA and saved myself a lot of time and headache. This is the second not-so-great experience I've had with your service department so I'm unlikely to recommend you to anyone and hesitant to bring my car back. They did ultimately give me 15% off for the inconvenience, which I appreciate, but that does not take away my frustration.

It was great

Positive experience! Treated well by everyone!

I took my car in for a oil change. The staff are professional and Mitch the shuttle driver is always prompt and very pleasant!

The service was outstanding, all of the service people was friendly and informative. I felt important when I left.