Always a excellent experience. Charlie is absolutely the very best!!!
Verified User
•
Oct 1, 2016
5.0/5
5.0/5
Thanks
Verified User
•
Oct 1, 2016
1.0/5
1.0/5
Was my worst experience I am coming to see a manager as soon as the opportunity
Verified User
•
Oct 1, 2016
5.0/5
5.0/5
Service was great as usual!
Verified User
•
Oct 1, 2016
5.0/5
5.0/5
Service is great. Just need to improve on wait time.
Verified User
•
Oct 1, 2016
5.0/5
5.0/5
Service and staff were excellent
Verified User
•
Sep 30, 2016
5.0/5
5.0/5
Courteous professional. Everything was as promised. Super friendly shuttle driver
Verified User
•
Sep 30, 2016
4.0/5
4.0/5
Wonderful experience.
Verified User
•
Sep 30, 2016
5.0/5
5.0/5
I came in for regularly scheduled service on my 2015 Hyundai Genesis. I arrived for the scheduled 10am and my car was promptly taken to the service area. In addition to regular service I had the Hyundai logo removed from the truck lid to be replaced by the Genesis "wing" logo. The appointment ended up taking four hours. The service administrator sincerely apologized for the delay. While I was somewhat annoyed, I understand that "things happen" on occasion. When service on the car was completed, because of the delay, all charges were waived. I felt this was a fair resolution of the issue. I will gladly return for my next regular maintenance.
Always a excellent experience. Charlie is absolutely the very best!!!
Verified User
•
Oct 1, 2016
5.0/5
5.0/5
Thanks
Verified User
•
Oct 1, 2016
1.0/5
1.0/5
Was my worst experience I am coming to see a manager as soon as the opportunity
Verified User
•
Oct 1, 2016
5.0/5
5.0/5
Service was great as usual!
Verified User
•
Oct 1, 2016
5.0/5
5.0/5
Service is great. Just need to improve on wait time.
Verified User
•
Oct 1, 2016
5.0/5
5.0/5
Service and staff were excellent
Verified User
•
Sep 30, 2016
5.0/5
5.0/5
Courteous professional. Everything was as promised. Super friendly shuttle driver
Verified User
•
Sep 30, 2016
4.0/5
4.0/5
Wonderful experience.
Verified User
•
Sep 30, 2016
5.0/5
5.0/5
I came in for regularly scheduled service on my 2015 Hyundai Genesis. I arrived for the scheduled 10am and my car was promptly taken to the service area. In addition to regular service I had the Hyundai logo removed from the truck lid to be replaced by the Genesis "wing" logo. The appointment ended up taking four hours. The service administrator sincerely apologized for the delay. While I was somewhat annoyed, I understand that "things happen" on occasion. When service on the car was completed, because of the delay, all charges were waived. I felt this was a fair resolution of the issue. I will gladly return for my next regular maintenance.