I had great service at Jim Ellis Hyundai. Danon Henton was very helpful and professional. I will continue bringing my car to this location.

As always, my oil change visit was handled professionally from greeter to final return of my washed vehicle. Chris was honest and handled all my concerns directly.

I brought my 2016 Tuscon in for a recall fix. Everyone was professional and courteous.

Good service

It received prompt attention to my oil change and tire rotation. I had an appointment and was finished in about an hour and a half with a car wash. The car wash was OK. The windows were a little streaky and not all was vacummed. I had just done this myself a few days before so guess they thought it was done. There were crumbs on the driver's seat and in the open areas of the counsel so I felt they did not do any additional vacumming.

GREAT DEALERSHIP

Had scheduled appt. for regular maintainance service. Everything was handled professionally and I was full satisfied.

N/A

always a pleasure

The staff was very courteous in waiting area. The rep who was supposed to help me was loud, argued with me. I had to ask him to bring his voice down. I don't know if my previous air filter according to him was even serviced by dealership. He couldn't find evidence in computer, told me that I probably just purchased it and need another when I come in. It got so out of hand the whole staff was watching. I will pay for my free oil changes elsewhere because of him and will let my Crédit union know how I was treated. This is a one service, one person problem. I drive too far to get embarrassed. I think he took his bad day out on me. I will not return there. No trust now!! That never happened there always treated great by others there. Thank you for your service.