Danon Hinton is absolutely the best service advisor that I have ever worked with. Great service. Great speed. Great communication. Could not ask for more! Lee Smolen

I waited a while for the oil change but should've made an appointment

every thing was excellent. Thanks Fred

Very good

I bought a Hyundai Sonata Hybrid from Jim Ellis Hyundai in 2011. While it's getting better, the first few years of service there were terrible. The customer service reps were rude and not helpful. The same guy that I complained about years ago is still there, but thankfully, I don't have to deal with him on a going forward basis. I have heard female employees say that JEH is notorious for treating women customers poorly. I feel completely trapped because I purchased a service plan that requires I have all my services done at JEH or else I don't get the benefit of the plan. So, I continue to go there. I kept thinking my brand loyalty would mean something, but it doesn't. My family has purchased or leased 5 cars from the Jim Ellis line of dealerships since 2006, and there are days I don't get treated with basic respect or as if I have any commonsense about me. It's unfortunate. When I am finished with this car, I will not be buying anything from JEH and maybe not from Jim Ellis at all.

Appreciate the good customer service.

front and rear wheel alignment has made a significant difference in the drive ability of my care. Oil changes are rountine, so no comments are necessary. Disappointed when I picked my car up the following day. My auto had tree debris and bird droppings on it. In the future I do not plan to leave my auto over night at your facility.

It was fine except that it took an hour and a half.

Service was goo and staff very helpful.

Service was good and staff were helpful.