I was able to have my service done on a walk in basis and the guys discovered 2 recalls at the visit, Bruce was able to take care of them as well. ACES!
Verified User
•
Sep 18, 2016
5.0/5
5.0/5
its been great so far
Verified User
•
Sep 18, 2016
5.0/5
5.0/5
Excellent service. I am very satisfied. Staff ver helpful.
Verified User
•
Sep 17, 2016
5.0/5
5.0/5
I was happy with the service on my 2006 Sonata.
Verified User
•
Sep 17, 2016
5.0/5
5.0/5
I had a very positive experience at the dealership. David let me take my time to look at a few Geneses before i picked the 2013 model. Got a good price, too
Verified User
•
Sep 17, 2016
4.0/5
4.0/5
I brought my 2015 Genesis in for adjustments to the dashboard settings. The Service Tech admitted that he'd never seen that problem in several years working with Hyundai. He immediately researched, explained the diagnosis and what steps he'd take to correct it. He quickly arranged a loaner car, remained in contact for the next several days. Although I don't believe his assessment of the cause, I valued the service i've received.
Verified User
•
Sep 16, 2016
5.0/5
5.0/5
My husband and I shopped at 2 other dealerships before heading to Jim Ellis. It was near closing but they worked with us on everything even though they were ready to go home. We have bee pleased with our purchase so far.
Verified User
•
Sep 16, 2016
5.0/5
5.0/5
Danon was extremely helpful in making sure my needs were taken care of. He understood my schedule, and the difficulties in setting up appointments. I really appreciate the customer service.
Verified User
•
Sep 16, 2016
5.0/5
5.0/5
I brought my Santa Fe in for routine maintenance. The service was beyond excellence. I decided to wait for my vehicle while it was being serviced and was treated like royalty. The lounge was comfortable which included WIFI access and comfortable chairs to relax in. I was treated to coffee and excellent rolls while I waited. Before I knew it, my car was ready. Everyone was courteous and addressed any questions about my vehicle that I had. If that's not enough, they washed my vehicle after it was serviced We have four Hyundai's in our family and we all are very satisfied with them. Thanks for going the extra mile....
Verified User
•
Sep 16, 2016
4.0/5
4.0/5
Always a great experience. Wait was a bit longer than normal but still not horrible. Thanks.
I was able to have my service done on a walk in basis and the guys discovered 2 recalls at the visit, Bruce was able to take care of them as well. ACES!
Verified User
•
Sep 18, 2016
5.0/5
5.0/5
its been great so far
Verified User
•
Sep 18, 2016
5.0/5
5.0/5
Excellent service. I am very satisfied. Staff ver helpful.
Verified User
•
Sep 17, 2016
5.0/5
5.0/5
I was happy with the service on my 2006 Sonata.
Verified User
•
Sep 17, 2016
5.0/5
5.0/5
I had a very positive experience at the dealership. David let me take my time to look at a few Geneses before i picked the 2013 model. Got a good price, too
Verified User
•
Sep 17, 2016
4.0/5
4.0/5
I brought my 2015 Genesis in for adjustments to the dashboard settings. The Service Tech admitted that he'd never seen that problem in several years working with Hyundai. He immediately researched, explained the diagnosis and what steps he'd take to correct it. He quickly arranged a loaner car, remained in contact for the next several days. Although I don't believe his assessment of the cause, I valued the service i've received.
Verified User
•
Sep 16, 2016
5.0/5
5.0/5
My husband and I shopped at 2 other dealerships before heading to Jim Ellis. It was near closing but they worked with us on everything even though they were ready to go home. We have bee pleased with our purchase so far.
Verified User
•
Sep 16, 2016
5.0/5
5.0/5
Danon was extremely helpful in making sure my needs were taken care of. He understood my schedule, and the difficulties in setting up appointments. I really appreciate the customer service.
Verified User
•
Sep 16, 2016
5.0/5
5.0/5
I brought my Santa Fe in for routine maintenance. The service was beyond excellence. I decided to wait for my vehicle while it was being serviced and was treated like royalty. The lounge was comfortable which included WIFI access and comfortable chairs to relax in. I was treated to coffee and excellent rolls while I waited. Before I knew it, my car was ready. Everyone was courteous and addressed any questions about my vehicle that I had. If that's not enough, they washed my vehicle after it was serviced We have four Hyundai's in our family and we all are very satisfied with them. Thanks for going the extra mile....
Verified User
•
Sep 16, 2016
4.0/5
4.0/5
Always a great experience. Wait was a bit longer than normal but still not horrible. Thanks.