2014 Equus needed warranty transmission replacement and everything went well. After driving a week is seems fine. I also reported a blackout problem with my back up camera and I noticed the same issue in my loaner Equus. Service staff told me this was a known problem with no current fix. I just want to say as a happy Hyundai owner I hope a fix is coming soon as it is a real issue every time I back out of a parking place at a busy Quick Trip so will I be notified when fix is available? My service writer, Danon Henton, is an asset to your service team. He was helpful and kept me informed through out the process. Thank you.

IT was great!

The service manager knows the whole story and is working to make it acceptable.

Everyone at Jim Ellis Hyundai was supper helpful and extremely friendly. We had an excellent car buying experience overall.

Mr. Eddie King in the service department was very helpful in purchasing 4 new tires and getting my car serviced.

Timely and accommodating.

Lou was amazing and very easy to work with.

I have been very positive up until this experience. The associate that I was assigned to had multiple distractions on calls, processing tickets and customers stopping and talking to him. He seems very popular and I saw had recongnition for great service - - but I was in front of him and waited too long to be taken care of while all of the other agents had no one at their stations. My appointment was at 9:15 for oil change and tire rotation. It was about 12:30 when finished. If it was not that I used the media room as an office and was able to work - it would have been totally unacceptable. I was so busy, I didn't realize how long it was until I started to get hungry. No one came to give me an update or explain the delays. While the waiting space was convenient for me - - that is way to long for this service.

Just make a person feel very important In this world of getting run of because you are at the bottom of the food chain and no longer young it is very nice

AWESOME