Carlton and AG Elder took very good care of me.

They worked me in on a Saturday which helped me. Staff is always friendly and helpful

it was fine. Just overall price keeping scores down. $314 to only get front brake pads replaced is a lot.

2012 Genesis, 30M service. Check-in was OK, however, I was not advised by the service person that I had to present discount coupons at check-in rather than at check-out. I had adequate tread on my tires, but, I was advised that my tires were exhibiting "dry rot" and should be replaced. I declined the replacement. The time delay between check-out and delivery of the car is unacceptable. No one advised me as to where the car would be delivered(in a parking spot? in the check-in area?. How would I know when if would arrive? 15min.? 30l min. The wait time was way too long.

Improved over last visit.

Everything went smoothly, as usual.

I received great service!

Everyone was prompt, courteous, respectful, attentive, kind, and compassionate. I could not ask for better service.��

Azera service, not Sonata

The communication was top notch. AG did a great job keeping me updated with what was going on with my car, and I had to keep my rental an extra day. I was flexible with them, and they returned the favor with me.