Service was great and quicker than I was expecting.
Verified User
•
Sep 7, 2016
4.0/5
4.0/5
Sales associate was excellent
Verified User
•
Sep 7, 2016
5.0/5
5.0/5
Sales associate was excellent
Verified User
•
Sep 7, 2016
5.0/5
5.0/5
all good
Verified User
•
Sep 7, 2016
5.0/5
5.0/5
Deon was a great salesman! The Asian guy in finance needs to learn how to talk to customers a little better and not be so abrupt/demanding when trying to make a sale. With that personality and demeanor that will make you guys lose a lot of business and miss out on important sales and you don't want that. We literally walked out the dealership because of how he(guy in finance) was delivering the information to us and how he was being abrupt, insensitive, and demanding! I don't like that at all, especially when I'm about to give your dealership MY MONEY! Also that same day another customer was heated with him "quoting the wrong price" and I heard her express her frustrations out loudly. So that's 2 customers in one day that he displeased. Please correct that. But like I said Deon and the other managers were AMAZING!!!
Verified User
•
Sep 7, 2016
3.0/5
3.0/5
Great except the 3 hour wait!
Verified User
•
Sep 7, 2016
5.0/5
5.0/5
Fast and efficient service visit!
Verified User
•
Sep 7, 2016
5.0/5
5.0/5
Without an appointment was able to get a little work done quickly.
Verified User
•
Sep 7, 2016
5.0/5
5.0/5
Jim Ennis and Bruce Jordan rock!
Verified User
•
Sep 7, 2016
5.0/5
5.0/5
I showed up after 6PM last Saturday night. My 2010 Hyundai Elantra wouldn't start. Luckily "Ben?" (am not sure of his name), and Mike? Ennis were there to advise me. Mr. Ennis assured me that someone would look at my car at 8AM the next morning and determine what needed to be done. At 9AM the next day, I received a call indicating my car was good to go. When I arrived, Mr. Ennis explained that my battery had been replaced at no charge to me. Excellent attention and service. I know I can always count on the team at Jim Ellis Hyundai. Thank you!
Service was great and quicker than I was expecting.
Verified User
•
Sep 7, 2016
4.0/5
4.0/5
Sales associate was excellent
Verified User
•
Sep 7, 2016
5.0/5
5.0/5
Sales associate was excellent
Verified User
•
Sep 7, 2016
5.0/5
5.0/5
all good
Verified User
•
Sep 7, 2016
5.0/5
5.0/5
Deon was a great salesman! The Asian guy in finance needs to learn how to talk to customers a little better and not be so abrupt/demanding when trying to make a sale. With that personality and demeanor that will make you guys lose a lot of business and miss out on important sales and you don't want that. We literally walked out the dealership because of how he(guy in finance) was delivering the information to us and how he was being abrupt, insensitive, and demanding! I don't like that at all, especially when I'm about to give your dealership MY MONEY! Also that same day another customer was heated with him "quoting the wrong price" and I heard her express her frustrations out loudly. So that's 2 customers in one day that he displeased. Please correct that. But like I said Deon and the other managers were AMAZING!!!
Verified User
•
Sep 7, 2016
3.0/5
3.0/5
Great except the 3 hour wait!
Verified User
•
Sep 7, 2016
5.0/5
5.0/5
Fast and efficient service visit!
Verified User
•
Sep 7, 2016
5.0/5
5.0/5
Without an appointment was able to get a little work done quickly.
Verified User
•
Sep 7, 2016
5.0/5
5.0/5
Jim Ennis and Bruce Jordan rock!
Verified User
•
Sep 7, 2016
5.0/5
5.0/5
I showed up after 6PM last Saturday night. My 2010 Hyundai Elantra wouldn't start. Luckily "Ben?" (am not sure of his name), and Mike? Ennis were there to advise me. Mr. Ennis assured me that someone would look at my car at 8AM the next morning and determine what needed to be done. At 9AM the next day, I received a call indicating my car was good to go. When I arrived, Mr. Ennis explained that my battery had been replaced at no charge to me. Excellent attention and service. I know I can always count on the team at Jim Ellis Hyundai. Thank you!