Always a pleasure.

I had an accident where my tire went flat .The tire had wheel locks unknown to me. I did not have the key, so I called Jim Ellis service department. The service department closed as we were speaking. Employee Damon Henton was kind enough to assist me and waited until the tow truck was able to tow me to the dealership. Damon not only got the tire off and placed the spare on, he also found the key and put my Antena on the car. I am a single mother with a daughter. I greatly needed his help. Because he understood and had compassion he was able to assist me greatly. I will return to Jim Ellis to purchase a tire on Tuesday, September 6. Proactively, he confirmed they had my tire and told me the price and encouraged me to return to get it on my car. This young man should be acknowledged for is exemplary customer service. Thank you again Damon and Jim Ellis.

This is the 5th time I have used your service--each time it has been superb. jerry durand

Service staff was prompt getting me registered and started. They explained the time delay as they were quite busy but still finished in about 1 and 3/4 hours.

Bruce---top nomber one sweet person. Recommend?? My Granddaughter's 1st. car will be bought and maintained at Jim Ellis. I've had my Sonata for 10 yrs. maintained only with you...

Sam was very attentive and found the perfect car for me! Excellent salesman!

4th time in a row that the complimentary vacuum was not done when lifetime ol change was done. Christopher in service even took it back and did it himself- but when it wasn't that great he shrugged and said "it is complimentary"- I guess complimentary means an excuse to do it carelessly....if at all. If you are not going to do it don't tout it when you sell the car.

They did everything they said they would do and the communication was very professional. My salesman Darrow was a pleasure to deal with.

Fast courteous service. ..... Got the job done.

Alignment was performed as expected. Two problems occurred while inspecting the car. Told that air filters needed changed. Filters were new K & N filters that were less than 5weeks old. Second, tire pressure was changed from factory specifications despite a conversation with the service writer prior to start of work. Plate on car specifies s two pound stager between front and back.