Experience was great! Lucian Brener was great and made the whole experience work smoothly! I am loving my new car!
Verified User
•
Aug 30, 2016
5.0/5
5.0/5
Awesome
Verified User
•
Aug 30, 2016
3.0/5
3.0/5
I didn't look at the inspection report on my car until after I got home from having it serviced. The report said that my engine air filter "required immediate attention", plus my wiper blades failed as well. No one mentioned this while I was there waiting, nor did they ask me if I wanted to take care of it. Would it not have been a good idea to let me know of these two issues while I was waiting, and ask if I wanted them taken care of? I am not happy with this service.
Verified User
•
Aug 30, 2016
5.0/5
5.0/5
Charlie Pate and Bruce are wonderful! They are a real asset to your company.
Verified User
•
Aug 30, 2016
5.0/5
5.0/5
Christopher took the time to understand my needs and time schedule.
Verified User
•
Aug 30, 2016
5.0/5
5.0/5
i have never had a real issue
Verified User
•
Aug 30, 2016
5.0/5
5.0/5
It was great and easy
Verified User
•
Aug 30, 2016
5.0/5
5.0/5
No issues
Verified User
•
Aug 30, 2016
5.0/5
5.0/5
Lucian Brener did an excellent job.
Verified User
•
Aug 30, 2016
4.0/5
4.0/5
I love the fact the car is washed and vacuumed after a service. However, I was not impressed with the time it took for an oil change - over an hour and a half. Also, upon walking into the service center for my appointment, I was not greeted and stood awkwardly at the front for a few minutes until someone finally acknowledged me. It's the small details like that that make a big difference.
Experience was great! Lucian Brener was great and made the whole experience work smoothly! I am loving my new car!
Verified User
•
Aug 30, 2016
5.0/5
5.0/5
Awesome
Verified User
•
Aug 30, 2016
3.0/5
3.0/5
I didn't look at the inspection report on my car until after I got home from having it serviced. The report said that my engine air filter "required immediate attention", plus my wiper blades failed as well. No one mentioned this while I was there waiting, nor did they ask me if I wanted to take care of it. Would it not have been a good idea to let me know of these two issues while I was waiting, and ask if I wanted them taken care of? I am not happy with this service.
Verified User
•
Aug 30, 2016
5.0/5
5.0/5
Charlie Pate and Bruce are wonderful! They are a real asset to your company.
Verified User
•
Aug 30, 2016
5.0/5
5.0/5
Christopher took the time to understand my needs and time schedule.
Verified User
•
Aug 30, 2016
5.0/5
5.0/5
i have never had a real issue
Verified User
•
Aug 30, 2016
5.0/5
5.0/5
It was great and easy
Verified User
•
Aug 30, 2016
5.0/5
5.0/5
No issues
Verified User
•
Aug 30, 2016
5.0/5
5.0/5
Lucian Brener did an excellent job.
Verified User
•
Aug 30, 2016
4.0/5
4.0/5
I love the fact the car is washed and vacuumed after a service. However, I was not impressed with the time it took for an oil change - over an hour and a half. Also, upon walking into the service center for my appointment, I was not greeted and stood awkwardly at the front for a few minutes until someone finally acknowledged me. It's the small details like that that make a big difference.