The employees went above and beyond in getting us our car and even stayed well past closing time.

I have had along conversation with your national concierge service center. they indicate they would relay my experience. Having purchased an Equus my expectations were not met when I brought it in for my 5000 mile oil change.

It took a while for me to get my car this time but Mike and Charlie were amazing. They made it worth my time. Thanx guys!!!

I have been a customer at Jim Ellis for about ten years. Bruce and Charlie are very helpful and courteous. It is a pleasure working with them. The customer service is excellent.

I love the special treatment I always feel important when I bring my car there I know I made a good choice and look forward to upgrading in the very near future

Service was great except the courtesy shuttle. I waited 30+ minutes for it to arrive (which it still hadn't by the time I left). I had somewhere to be and ended up having to get an Uber. When I left the guy said it would be about another 15 minutes meaning I would've waited 45 minutes for it to pick me up which is absolutely ridiculous. Last time I rely on you guys for a shuttle.

Good.

Danon was from the moment I spoke to him on the phone an emotional reassurance that Hyundai would stand behind this problem even if it fit under a factory warranty. He was consistently in contact and allowed me to guide how communicating with me would be supportive and not oppressive. When I arrived to pick up my car, he was at the desk. I wanted a statement of clarification on my expectations and the services delivered and he had already addressed the problem AND emailed it to my specified email. I am busy to a fault. I give 110% all day - one of my issues in life....Danon's performance reassures me that the I was truly cared for by someone at a car dealership service department ...How amazing is that?!

Equus just oil change . Staff very helpful as usual. Due to your service and professional sales staff from upper management to salesman I had my brother in law purchase a new Sonata Monday.

Everyone was very helpful! My car is "back to normal." Thanks.