I had the worst experience going to Jim Ellis Hyundai. To start, I had an appointment at 9:15 and my car was not even looked at until 1pm. I was then called at 3pm to notify me that my car will have to be at the location overnight. When my car was returned to me, it was digusting. There were greasy handprints all over the hood and back of the car. The rubber seal on the driver door was hanging off. There are greasy footprints inside my car and handprints inside my car. I was told it was washed. I was trying to be convinced it was washed. It was unacceptable. I go to dealerships to expect a service. I would never go back again and I would never recommend anyone to that dealership. Shameful how they treated me. I'm looking in purchasing a new car too. I will not look into Jim Ellis Hyundai. I will go elsewhere.
Verified User
•
Aug 18, 2016
3.0/5
3.0/5
ok
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
Everybody I dealt with had a great positive attitude and was very helpful!
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
very friendly people who provide excellent service each and every time. I would highly recommend this to family and friends and even a casual acquaintance. Well done, and keep up the great work.
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
Excellent service, polite and courteous staff, efficient with time. My preferred dealership.
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
All staffs are very helpful and nice
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
Excellent communication and fast service
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
lsdkfja
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
Went well. A little slow - all we had was an oil change -- but it was crowded. So thumbs up.
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
Excellent service by Ron Gay and his crew! Ron went over and above the normal level of service to secure parts for my car that were backordered and would have otherwise taken months to obtain. AG was very polite and accomodating and kept me informed of the progress on my repairs.
I had the worst experience going to Jim Ellis Hyundai. To start, I had an appointment at 9:15 and my car was not even looked at until 1pm. I was then called at 3pm to notify me that my car will have to be at the location overnight. When my car was returned to me, it was digusting. There were greasy handprints all over the hood and back of the car. The rubber seal on the driver door was hanging off. There are greasy footprints inside my car and handprints inside my car. I was told it was washed. I was trying to be convinced it was washed. It was unacceptable. I go to dealerships to expect a service. I would never go back again and I would never recommend anyone to that dealership. Shameful how they treated me. I'm looking in purchasing a new car too. I will not look into Jim Ellis Hyundai. I will go elsewhere.
Verified User
•
Aug 18, 2016
3.0/5
3.0/5
ok
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
Everybody I dealt with had a great positive attitude and was very helpful!
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
very friendly people who provide excellent service each and every time. I would highly recommend this to family and friends and even a casual acquaintance. Well done, and keep up the great work.
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
Excellent service, polite and courteous staff, efficient with time. My preferred dealership.
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
All staffs are very helpful and nice
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
Excellent communication and fast service
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
lsdkfja
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
Went well. A little slow - all we had was an oil change -- but it was crowded. So thumbs up.
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
Excellent service by Ron Gay and his crew! Ron went over and above the normal level of service to secure parts for my car that were backordered and would have otherwise taken months to obtain. AG was very polite and accomodating and kept me informed of the progress on my repairs.