Professional & courteous.

The car still has some issues when it is 1st started but you guys have gone the extra mile trying to clear it up

Hyundai Elantra Touring, service was excellent and staff extremely helpful

Excellent service.

Great experiance

Service is always kind and fast! I am satisfied when I visit at Jim Ellis! Thanks

Friendly, polite, Great customer relations, But, experience marred by attempts to upgrade sale using safety checklist. Was told I needed new brakes, when you installed new rear brakes 5 months prior, and I installed new front brakes 3 weeks ago, that I needed new wipers, when I replaced them 90 days ago, and that my battery was just OK, when it was replaced new 60 days ago. Notifying customers of needed maintenance is important and appreciated, but I felt this safety assessment was dishonest, or badly mistaken. Also, I needed two light bulbs. Was told labor was $60. Sorry, this is a ripoff. Then when I tried to buy a replacement bulb from your parts department, they didn't have the bulb?????? Give me a break, you didn't have a replacement light bulb for a taillight? Overall, you're doing everything right. It's just a shame that your attempts at add on sales plants the seed of doubt regarding the integrity of your advice.

Everything went nice and smoothly as always

Bruce is the best rep.

Bruce was polite as always.