This was the first time getting my genesis serviced. The service was quick and efficient. I received a complimentary car wash on my car unfortunately exterior wash was done poorly. But I was quite pleased with how clean the inside of my car was from the vacuuming. Being that I have a black car you can see the lent from the cloth used on the car. The staff not only in the service department but also in the sales area was quite pleasant as always.

Sam Patel was an excellent resource, he responded quickly and got me into the car I wanted.

I purchased a more expensive vehicle but should have gone with the lower version that has more features. The service and staff was helpful however I've had to return multiple times for things to be finished and would have loved to have it all done at once.

Everything was great. Bradford was helpful and courteous.

Sam was exceptional in his knowledge, walking me through the pricing, finding the car I wanted and follow up on delivery and making sure I was able to navigate the many features available with the Tucson. I have over 40 years of Sales Management experience and if I was not now retired from Banking, I would have recruited him!

My car was not washed and the interior was not cleaned.

I have a Tucson and came in for normal service of oil change and had an issue with my backseat seat belt. When I called to set up my appointment the I was informed of a recall on my navigation system, this was refreshing to be notified of a recall with out having to ask. I find the all the people I have dealt with at Jim Ellis Hyundai to be friendly and very knowledgeable. I have been very pleased with my experience.

I bought a 2017 Hyundai Santa Fe Sport 2.0T Ultimate and love it. The experience was great start to finish.

From: Steven Barrett [mailto:scb62@comcast.net] Sent: Wednesday, July 27, 2016 12:12 PM To: Wesley Ellis Subject: Used car buying experience with Jim Ellis Hyundai Mr. Ellis, Yesterday, I purchased a Toyota Corolla from Marcus Ridley. This will be the first car for our 18 year old daughter as she heads to Kennesaw State University. My wife and I were very well served by Marcus. His interaction with us was a wonderful mix of personable and professional. He ensured that we were sincerely welcomed and understood our what we were looking for in a car, yet he respected our time. Once we elected to purchase the car, Marcus was very accommodating in enabling me to have it checked by my mechanic. Then, Mr. Hau B was very helpful in walking us through the final paperwork. I wanted to forward my praise of these gentlemen’s service and ask who was their supervisor. Mr. Hau B stated that “we all work for Mr. Ellis”. I have been a CPA for 30 years and enjoy the rare experience of exceptional service which is never a coincident. It is always the result of a top down effect. I will return to a Jim Ellis dealership for my next car. Sincerely, Steven Barrett

My shopping and purchase experience at Jim Ellis Hyundai was excellent. The salesperson, Lucian Brenner, was not pushy. He was very knowledgeable about the Sonata and sub-models that I had questions about. He gave me an accurate estimate that I could use in my shopping for a new car. After I decided to purchase the car, he gave a good summary and demonstration of the car's features.