My experience was great, especially as a new customer. Loved the complimentary car wash!
Verified User
•
Aug 3, 2016
5.0/5
5.0/5
personnel very polite. Told me what I would need at my next visit (15,000 mile checkup) and the price
Verified User
•
Aug 3, 2016
5.0/5
5.0/5
2013 Hyundai Genesis Sedan. The service I received was excellent. The staff was very helpful.
Verified User
•
Aug 3, 2016
2.0/5
2.0/5
Corey was ok, but not really knowledgeable about the car I purchased. I had a question about my car after I purchased it and I was told to Google the answer. WOW! Considering I'm the one who is paying for this car, I should have requested another salesman or took my good credit and money somewhere else. Live and learn not make the same mistake. On the positive side I absolutely love my car!
Verified User
•
Aug 3, 2016
5.0/5
5.0/5
Mike Ennis is always pleasant and real with me. Almost like family.
Verified User
•
Aug 3, 2016
5.0/5
5.0/5
Greeted promptly, accepted my coupons graciously, introduced me to the Service Manager when I explained that I had a previous issue, which was resolved under warranty.
Verified User
•
Aug 3, 2016
5.0/5
5.0/5
Everything occurred as I expected it to occur and this is a good thing when dealing with a car dealership service department.
Verified User
•
Aug 3, 2016
5.0/5
5.0/5
The service man that handled the recall issue was very helpful ,pleasant and personal.
Verified User
•
Aug 3, 2016
5.0/5
5.0/5
Great staff. Positive experience.
Verified User
•
Aug 3, 2016
5.0/5
5.0/5
The service staff was AMAZING!!! Every dealership should have a service dept like this. Mike Ennis, Charlie, and Joe Lyons thank you for your dedication to your job and our car 2011 white Hyundai Genesis trying to get the transmission replaced. Hyundai KNOWS they should have payed for the whole transmission and not just half. If they knew they had no responsibility in replacing it they would not have offered half. Your service dept did everything right in trying to get them to pay for the whole thing. Unfortunately hyundai themselves do not hold the integrity that your service dept does. I know y'all are bound by what the higher powers say and that's unfortunate. The higher powers have turned us away from ever buying another Hyundai because they DO NOT stand behind their product. But as for your service dept YALL where amazing and I would always refer you all out to anyone. Thanks for everything. Sincerely Chad and Jennifer Wilson
My experience was great, especially as a new customer. Loved the complimentary car wash!
Verified User
•
Aug 3, 2016
5.0/5
5.0/5
personnel very polite. Told me what I would need at my next visit (15,000 mile checkup) and the price
Verified User
•
Aug 3, 2016
5.0/5
5.0/5
2013 Hyundai Genesis Sedan. The service I received was excellent. The staff was very helpful.
Verified User
•
Aug 3, 2016
2.0/5
2.0/5
Corey was ok, but not really knowledgeable about the car I purchased. I had a question about my car after I purchased it and I was told to Google the answer. WOW! Considering I'm the one who is paying for this car, I should have requested another salesman or took my good credit and money somewhere else. Live and learn not make the same mistake. On the positive side I absolutely love my car!
Verified User
•
Aug 3, 2016
5.0/5
5.0/5
Mike Ennis is always pleasant and real with me. Almost like family.
Verified User
•
Aug 3, 2016
5.0/5
5.0/5
Greeted promptly, accepted my coupons graciously, introduced me to the Service Manager when I explained that I had a previous issue, which was resolved under warranty.
Verified User
•
Aug 3, 2016
5.0/5
5.0/5
Everything occurred as I expected it to occur and this is a good thing when dealing with a car dealership service department.
Verified User
•
Aug 3, 2016
5.0/5
5.0/5
The service man that handled the recall issue was very helpful ,pleasant and personal.
Verified User
•
Aug 3, 2016
5.0/5
5.0/5
Great staff. Positive experience.
Verified User
•
Aug 3, 2016
5.0/5
5.0/5
The service staff was AMAZING!!! Every dealership should have a service dept like this. Mike Ennis, Charlie, and Joe Lyons thank you for your dedication to your job and our car 2011 white Hyundai Genesis trying to get the transmission replaced. Hyundai KNOWS they should have payed for the whole transmission and not just half. If they knew they had no responsibility in replacing it they would not have offered half. Your service dept did everything right in trying to get them to pay for the whole thing. Unfortunately hyundai themselves do not hold the integrity that your service dept does. I know y'all are bound by what the higher powers say and that's unfortunate. The higher powers have turned us away from ever buying another Hyundai because they DO NOT stand behind their product. But as for your service dept YALL where amazing and I would always refer you all out to anyone. Thanks for everything. Sincerely Chad and Jennifer Wilson