The dealership needs to do some thing about the lack of space in front of the drop-off area of the service dept. You can barely drive around the vehicles already parked there. Very congested. My service experience was fine and the advisor was helpful and friendly.
Verified User
•
Aug 1, 2016
5.0/5
5.0/5
Service was completed prior to time estimated and staff extremely helpful!
Verified User
•
Aug 1, 2016
5.0/5
5.0/5
Great service! Was in last Friday for the 75,000 miles service of my 2013 Genesis Coupe. Peter kept me informed of the progress and the findings of the service and the inspection and provided alternatives that facilitated my decision.
Verified User
•
Aug 1, 2016
5.0/5
5.0/5
Friendly service.
Verified User
•
Aug 1, 2016
4.0/5
4.0/5
Good but they forgot to wash the car -
Verified User
•
Aug 1, 2016
5.0/5
5.0/5
Danon Henton was extremely helpful and made my experience more fun as well as informational.
Verified User
•
Aug 1, 2016
5.0/5
5.0/5
Great experience as always!
Verified User
•
Aug 1, 2016
4.0/5
4.0/5
Great service but too expensive
Verified User
•
Jul 31, 2016
5.0/5
5.0/5
My expectations were more than met throughout the ENTIRE experience while purchasing my 2012 Jeep Compass with JimEllis Hyundai. First of all I feel I was an extra difficult case as I live in Northwest Arkansas and did two weeks worth of correspondence with the dealership in preparation for purchasing the right vehicle. Did that slow down the team at JimEllis Hyundai?? Now way! They made it work for me! Even while on vacation, the team was on point ensuring my questions were answered and my needs met! I just cannot speak highly enough to the diligence of this team! In addition they are more than business men and women; they are family. And they include their customers in on that family. They made the process of finding and purchasing a vehicle a easy, smart, and confident decision. Honest automotive and financial advice are met with the staff's friendly and fun loving personalities, providing the most excellent experience. And here is where their character really shines and I knew they cared for their customers safety. After purchasing my Jeep, I noticed a oddity in the transition. After notifying them of my concern, the dealership immediately took care of me and my new SUV. They ensured a certified Jeep mechanic look over my Compass and corrected any issues. They did all this on the Saturday I had to begin my trip back to Arkansas, and this did not even cause me to fall behind on my travel schedule! I wish I lived in the Atlanta area, because I would send all my friends and family to JimEllis Hyundai. I can confidently say when it comes time to replace my finance's ride, we will keep the business in the JimEllis family! If you are looking for a new vehicle, JimEllis Hyundai is your one stop shop. Go no further! You won't find better business and family anywhere else!
The dealership needs to do some thing about the lack of space in front of the drop-off area of the service dept. You can barely drive around the vehicles already parked there. Very congested. My service experience was fine and the advisor was helpful and friendly.
Verified User
•
Aug 1, 2016
5.0/5
5.0/5
Service was completed prior to time estimated and staff extremely helpful!
Verified User
•
Aug 1, 2016
5.0/5
5.0/5
Great service! Was in last Friday for the 75,000 miles service of my 2013 Genesis Coupe. Peter kept me informed of the progress and the findings of the service and the inspection and provided alternatives that facilitated my decision.
Verified User
•
Aug 1, 2016
5.0/5
5.0/5
Friendly service.
Verified User
•
Aug 1, 2016
4.0/5
4.0/5
Good but they forgot to wash the car -
Verified User
•
Aug 1, 2016
5.0/5
5.0/5
Danon Henton was extremely helpful and made my experience more fun as well as informational.
Verified User
•
Aug 1, 2016
5.0/5
5.0/5
Great experience as always!
Verified User
•
Aug 1, 2016
4.0/5
4.0/5
Great service but too expensive
Verified User
•
Jul 31, 2016
5.0/5
5.0/5
My expectations were more than met throughout the ENTIRE experience while purchasing my 2012 Jeep Compass with JimEllis Hyundai. First of all I feel I was an extra difficult case as I live in Northwest Arkansas and did two weeks worth of correspondence with the dealership in preparation for purchasing the right vehicle. Did that slow down the team at JimEllis Hyundai?? Now way! They made it work for me! Even while on vacation, the team was on point ensuring my questions were answered and my needs met! I just cannot speak highly enough to the diligence of this team! In addition they are more than business men and women; they are family. And they include their customers in on that family. They made the process of finding and purchasing a vehicle a easy, smart, and confident decision. Honest automotive and financial advice are met with the staff's friendly and fun loving personalities, providing the most excellent experience. And here is where their character really shines and I knew they cared for their customers safety. After purchasing my Jeep, I noticed a oddity in the transition. After notifying them of my concern, the dealership immediately took care of me and my new SUV. They ensured a certified Jeep mechanic look over my Compass and corrected any issues. They did all this on the Saturday I had to begin my trip back to Arkansas, and this did not even cause me to fall behind on my travel schedule! I wish I lived in the Atlanta area, because I would send all my friends and family to JimEllis Hyundai. I can confidently say when it comes time to replace my finance's ride, we will keep the business in the JimEllis family! If you are looking for a new vehicle, JimEllis Hyundai is your one stop shop. Go no further! You won't find better business and family anywhere else!