My expectations were more than met throughout the ENTIRE experience while purchasing my 2012 Jeep Compass with JimEllis Hyundai. First of all I feel I was an extra difficult case as I live in Northwest Arkansas and did two weeks worth of correspondence with the dealership in preparation for purchasing the right vehicle. Did that slow down the team at JimEllis Hyundai?? Now way! They made it work for me! Even while on vacation, the team was on point ensuring my questions were answered and my needs met! I just cannot speak highly enough to the diligence of this team! In addition they are more than business men and women; they are family. And they include their customers in on that family. They made the process of finding and purchasing a vehicle a easy, smart, and confident decision. Honest automotive and financial advice are met with the staff's friendly and fun loving personalities, providing the most excellent experience. And here is where their character really shines and I knew they cared for their customers safety. After purchasing my Jeep, I noticed a oddity in the transition. After notifying them of my concern, the dealership immediately took care of me and my new SUV. They ensured a certified Jeep mechanic look over my Compass and corrected any issues. They did all this on the Saturday I had to begin my trip back to Arkansas, and this did not even cause me to fall behind on my travel schedule! I wish I lived in the Atlanta area, because I would send all my friends and family to JimEllis Hyundai. I can confidently say when it comes time to replace my finance's ride, we will keep the business in the JimEllis family! If you are looking for a new vehicle, JimEllis Hyundai is your one stop shop. Go no further! You won't find better business and family anywhere else!

Very Good

service was great but very expensive

Great Job

Had a great experience purchasing a car st Jim Ellis

The dealership gave me 20% off my brake service since they incorrectly diagnosed the car as needing new brakes immediately. I appreciated that.

I own a Santa Fe and only bring it to Jim Ellis for service . The customer service is excellent .

Had to purchase a new battery for my 2013 Santa Fe Sport. My Service Advisor, Bruce always aims to create a sense of comfort for me. When I explained to him what my vehicle was doing, he knew immediately what the problem was. He keeps me informed at every step of the service procedure of my vehicle so that there were no hidden costs or other surprises at the time of my pick up and payment. My truck had to be towed to the dealership and so as a nice gesture for my inconvenience, I received a complimentary detailing. That made my day! Thank you for your continued excellent customer service.

Love, love the service you guys provide me with. From start to finish, it makes me proud to be a Jim Ellis Hyundai customer.

Great