My Hyundai Santa Fe is almost 5 years old. My service rep is Mike Ennis and he is excellent. I trust him.
Verified User
•
Jul 22, 2016
5.0/5
5.0/5
Staff was extremely polite and efficient. They kept me well-informed and completed the work in a reasonable amount of time.
Verified User
•
Jul 22, 2016
4.0/5
4.0/5
2013 Elantra. We took our car in on July 6th, the wrong Radio came in we did not get our car back until July 15th. Damon kept us informed of the progress and offered a rental at no charge. Everyone was very kind and friendly. Yes, your staff was helpful.
Verified User
•
Jul 22, 2016
2.0/5
2.0/5
I have yet to leave your dealership satisfied , let alone be "wowed" by it. A customer experience is only as good as the weakest link. Which in your case is the third part detailing vendor. I should not have to return for the removal of marks and scratches or window haze.
Verified User
•
Jul 22, 2016
5.0/5
5.0/5
Would be very said if Charlie did not greet me each time I came for service, Christopher Conyway makes my day.Everyone is so nice,and professional; as is A.G.Elder, Dan Henton, Mike Ennis, all the staff at check-out! If I could give them a raise, that is how pleasant it is to go to Jim Ellis Hyundai. My only suggestion, again is that you expand the service center and add for techs. They could use some more land too. Why don't you double deck the service are? Good Idea ?
Verified User
•
Jul 22, 2016
5.0/5
5.0/5
Thanks for the doughnuts
Verified User
•
Jul 22, 2016
5.0/5
5.0/5
Had a flat tire and reached the service center. Received great and fast service! Better than i could hope for.
Verified User
•
Jul 22, 2016
5.0/5
5.0/5
Professionally, friendly treated well both my car and myself
Verified User
•
Jul 22, 2016
5.0/5
5.0/5
I've consistently found the service department staff to be helpful, polite, and capable. I've got a 2012 Sonata that I have been bringing to Jim Ellis Hyundai since purchase. I really appreciate the excellent service from scheduling to the car wash! Thanks and keep up the good work.
My Hyundai Santa Fe is almost 5 years old. My service rep is Mike Ennis and he is excellent. I trust him.
Verified User
•
Jul 22, 2016
5.0/5
5.0/5
Staff was extremely polite and efficient. They kept me well-informed and completed the work in a reasonable amount of time.
Verified User
•
Jul 22, 2016
4.0/5
4.0/5
2013 Elantra. We took our car in on July 6th, the wrong Radio came in we did not get our car back until July 15th. Damon kept us informed of the progress and offered a rental at no charge. Everyone was very kind and friendly. Yes, your staff was helpful.
Verified User
•
Jul 22, 2016
2.0/5
2.0/5
I have yet to leave your dealership satisfied , let alone be "wowed" by it. A customer experience is only as good as the weakest link. Which in your case is the third part detailing vendor. I should not have to return for the removal of marks and scratches or window haze.
Verified User
•
Jul 22, 2016
5.0/5
5.0/5
Would be very said if Charlie did not greet me each time I came for service, Christopher Conyway makes my day.Everyone is so nice,and professional; as is A.G.Elder, Dan Henton, Mike Ennis, all the staff at check-out! If I could give them a raise, that is how pleasant it is to go to Jim Ellis Hyundai. My only suggestion, again is that you expand the service center and add for techs. They could use some more land too. Why don't you double deck the service are? Good Idea ?
Verified User
•
Jul 22, 2016
5.0/5
5.0/5
Thanks for the doughnuts
Verified User
•
Jul 22, 2016
5.0/5
5.0/5
Had a flat tire and reached the service center. Received great and fast service! Better than i could hope for.
Verified User
•
Jul 22, 2016
5.0/5
5.0/5
Professionally, friendly treated well both my car and myself
Verified User
•
Jul 22, 2016
5.0/5
5.0/5
I've consistently found the service department staff to be helpful, polite, and capable. I've got a 2012 Sonata that I have been bringing to Jim Ellis Hyundai since purchase. I really appreciate the excellent service from scheduling to the car wash! Thanks and keep up the good work.