Everyone was prompt and kind

Great Service.

nice

I like the fact when I visited the lot twice no one immediately came out to hassle me about buying a car. My salesman Chris Schaive was very courteous and provided a very low pressure environment buying experience. I was treated professionally and had a great experience overall. I would definitely recommend buying from this dealership again.

I had a very pleasant experience in the service department. 2016 Tucson.

Extremely tentative

I brought in my 2012 Elentra in to repair a recall of the ESC system and a oil change. Peter Damianeas is my service advisor and he is awesome. He always takes great care of me, answers all my questions, and is really a nice person. I am so glad he came back to work at Jim Ellis. The service department is always a big consideration regarding the type of vehicle I will purchase next and your service department is great. I really appreciate how well I am treated, the great job you do taking care of my car and how everyone is so helpful. I can tell your service department takes pride in their work and it shows. Thank you for all the work you do. Lisa Enix

G

Best

Staff needs to work on communication with customers. There always seems to be confusion regarding car work, and misinformation regarding parts being worked on, ordered, etc...the staff is nice but all need to get on the same page when it comes to customer service