It took an hour and 45 minutes for an oil change and an inspection. That seems a bit long for first thing in the morning (815am), even on a Saturday.

Debra were very knowledgable and service oriented, she make suggestions and show interest in my business. She's a great addition to your team

Good

The experience this far has been very positive. I am getting an engine replaced and the car will be ready in about a month, so I can fill out another survey once the work has been completed.

Cashier rang up the service ticket incorrectly, and the service tech promised to take care of getting it corrected. That has not been done yet.

I purchased a 2016 Sonata. Lou was great. It was a very good experience and I am recommending Jim Ellis to anyone I know that is looking for a vehicle.

My overall experience was good, aside from my experience with the finance manager. My salesman was Tai Cao and he was nothing but helpful in the car buying process. However, Mark the finance manager, was condescending and rude.

We purchased a Santa Fe Sport. We came out of a Ford Escape. Your staff made the difference. They were sincere, did everything possible to give us what we wanted with no haggling or games. Big kudos to our sales person Dan Ofuso who was terrific. We also appreciated all of Larry Pardy's help

The service rep is always up front about the charges and what is being done, as well as telling me how long it will be to finish. Very enthusiastic and professional.

나는 만족한다. 현대 소나타!!!!