Had an appointment for 10:30am oil change. Didn't get the car back til 1:30pm. 3 hours on an oil change with an appointment... disappointed!
Verified User
•
Jun 25, 2016
5.0/5
5.0/5
Good.
Verified User
•
Jun 24, 2016
5.0/5
5.0/5
Excellent service , very friendly staff . Love my car. They made sure it was perfect before they let me drive off the lot in it.
Verified User
•
Jun 24, 2016
5.0/5
5.0/5
Everyone very friendly & knowledgable about cars
Verified User
•
Jun 24, 2016
4.0/5
4.0/5
I purchased a 2015 Equus. The salesman Mr. Randy Cowart was very helpful in showing me the features of the vehicle and letting me take it for a test drive. He was also helpful in finding a price that would fix my budget. Everyone was friendly and made me feel welcome.
Verified User
•
Jun 24, 2016
1.0/5
1.0/5
We had a poor customer service experience on 6/21 but the thorough, sincere follow-up from service manager Joe Lyons went a long way toward restoring our trust in Jim Ellis Hyundai.
Verified User
•
Jun 24, 2016
5.0/5
5.0/5
Great customer service
Verified User
•
Jun 24, 2016
4.0/5
4.0/5
Na
Verified User
•
Jun 24, 2016
5.0/5
5.0/5
Excellent staff and service was handled timely
Verified User
•
Jun 24, 2016
5.0/5
5.0/5
I had to bring my elantra in due to starting issues. The person who took care of me was amazing. They also shuttled me to and from my place of work. (Mitch Mitchell ) excellent as well. Could not have ask for anything better. Keep up the excellent work of customer service care.
Had an appointment for 10:30am oil change. Didn't get the car back til 1:30pm. 3 hours on an oil change with an appointment... disappointed!
Verified User
•
Jun 25, 2016
5.0/5
5.0/5
Good.
Verified User
•
Jun 24, 2016
5.0/5
5.0/5
Excellent service , very friendly staff . Love my car. They made sure it was perfect before they let me drive off the lot in it.
Verified User
•
Jun 24, 2016
5.0/5
5.0/5
Everyone very friendly & knowledgable about cars
Verified User
•
Jun 24, 2016
4.0/5
4.0/5
I purchased a 2015 Equus. The salesman Mr. Randy Cowart was very helpful in showing me the features of the vehicle and letting me take it for a test drive. He was also helpful in finding a price that would fix my budget. Everyone was friendly and made me feel welcome.
Verified User
•
Jun 24, 2016
1.0/5
1.0/5
We had a poor customer service experience on 6/21 but the thorough, sincere follow-up from service manager Joe Lyons went a long way toward restoring our trust in Jim Ellis Hyundai.
Verified User
•
Jun 24, 2016
5.0/5
5.0/5
Great customer service
Verified User
•
Jun 24, 2016
4.0/5
4.0/5
Na
Verified User
•
Jun 24, 2016
5.0/5
5.0/5
Excellent staff and service was handled timely
Verified User
•
Jun 24, 2016
5.0/5
5.0/5
I had to bring my elantra in due to starting issues. The person who took care of me was amazing. They also shuttled me to and from my place of work. (Mitch Mitchell ) excellent as well. Could not have ask for anything better. Keep up the excellent work of customer service care.