Repair of Ac compressor on leased 2014 sonata.

Awesome service and response

Excellent, as usual. Flawless service from making the appointment to finish.

Tonya E. was our salesperson. We drove in from New Orleans and the Genesis we were interested in was waiting in the front of the dealership for us. We decided that we wanted to look at other vehicles and she patiently accommodated us. We left with the vehicle we originally came for. Her follow-up service was excellent. Will recommend Tonya E. and your dealership to our friends and family in the Atlanta area!

This is the 4th vehicle I purchased from Jim Ellis and experience has always been very positive.

I have a low mileage 2010 car and have been a loyal customer to this dealership when getting my car serviced. Bruce, the service guy took it upon himself to call up Hyundai and ask for the part to be covered so that I wouldn't be out of pocket $1,300. Which was amazing! My extended warranty, which would have covered that part expired two months ago! The employees at this dealership are alway so helpful and cheerful!

Bruce at the customer service desk was a rockstar extremely helpful ,prompt ,courteous and a fellow member of the US military .I believe he is an asset to the front reception . Outstanding ......

Well the experience started off great, then went poorly then ended great. So I dropped off my car on Wednesday night for a Thursday morning appointment. I was promptly called Thursday and informed what needed to be done and that a part that the car needed would be ordered on Thursday, arrive on Friday so I could have my car on Friday afternoon. When I hadn't received a call by Friday afternoon I called to find out what was going on. No one called me back. So I stopped by on Saturday morning. I was told the part would in in on Monday and I would have my car back on Monday afternoon. Then I got a call on Monday saying the part would now be in on Tuesday. I told the service person and they immediately relayed my tale of woe to Joe Lyons. Joe called me back right away. He didn't offer any flimsy excuses but apologized. I very much appreciated his honesty and owning the issue of lack of communication. Upon the completion of the work he gave me a discount due to my 'pain and suffering'. Joe salvaged this whole experience and turned me from a highly frustrated customer to a highly satisfied customer. Without Joe's intervention I would definitely be looking to take my care elsewhere. Thanks Joe!

Salesmen were very polite and patient. Also very knowledgeable about the car that I purchased. They helped me save some money where they could.

Very pleased with the service we received.