My sales rep Daimian Solomon was excellent. He needs a promotion he did everything he could think of to make me happy. Although I could not get enough money from the bank to get my dream car the genesis, I will get it next time from Jim Ellis and Daimian.

Awesome

I have three issues. I asked them to rotate tire, change engine oil and replace windshield. The service man was very nice to me, and I was happy to be there. But I got some questions about the service I got when i got my car back. My car was very dirty inside and outside . I found many black finger marks on the surface of my white car and much dust in the inside. And I still had the old sticker(which shows the time when I need to come to change engine oil) on the new window. I asked them about the sticker and they answered that they just forgot to change it to new one. But I couldn't be sure if they change engine oil or not. I also found out that the digits that show how many miles I can drive with the current gas have dropped significantly. It was 370 when I dropped off my car but it showed 309 after I got back. How and why did this big change in the numbers happen? The service guy tried to explain but I still think that it does not make sense.. I'd like a clear explanation about this situation. I'm just an ordinary driver who is not an expert about cars, and I don't know how to check whether you guys changed my engine oil or rotated my tires myself. They're different from services like replacing the windshields, which I can apparently tell the difference between a broken, old one and a new one. Therefore all I can depend on is my trust in your service and your words that you have done your job. However having seen the condition of my car after this service, it is hard to give trust to your service

All great

Great representative and good service

Well I came for an oil change and a paint fix that was agreed upon during the sale of the car. I own a 2015 Santa Fe sport unlimited. The oil change was very affordable plus they Wash and vaccuum the car out. My oil change was only 41 dollars. As for the fix the paint problem I went to my original sales man. Damion he has been a big help during and after the sale. I was given a loner car why the paint scratches where fixed. And all was taken care of. During the oil change they have a media room to wait in or a shuttle that will take you to any where with in a 10 mile radius and pick you back up.

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My Service advisor was the best! It was timely, all my questions and concerns were taken care of

At no fault of the dealership, I waited over 3 hours for an oil change due to power issues. I would think at the very least I would've been offered 10% discount for the inconvenience. Just my thought on exceptional customer service.

Great experience! Excellent service!