Randy was very professional and made sure that my wife and I were comfortable. Other sales personnel went out the way to make us feel welcome. Thanks Randy for making sure I received my Equus owners manual.

Damian Solomon was my Sales person and he kept following up with me and ensure I got the car I wanted. I believe it was Mark that was the financial person and he made it happen whereas some other dealers were not able to get it done. In fact, one of the dealers wanted to know which lender approved me. And it was because of the creative financing and persistence and "get the job done" attitude of the above members that was primarily responsible. Also, a guy by the name of Chris was very helpful as well. And so was all the others to include the receptionist believe it or not, that made the experience a truly enjoyable one. Definitely a Team approach. And thanks for getting it done.

Friendly and fast service.

I had my tires rotated and they did not test drive after the rotation. I no longer have a smooth ride. Very bumpy and loud. I have to go back to the dealer to get it checked out. Also had oil changed and my car sounds loud not sure what is happening. The front desk staff are always cordial. But they dont do the repairs.

Finance took to long. Chris Schaive was very good. He worked with us to get the deal done. I would recommend him.

I received the same superior customer service that I have become accustomed to receiving from all employees I engage at the dealership. I have been coming to Jim Ellis Hyundai since 2005 when I purchased a new Sonata. After having a very good experience with the Sonata I purchased a new 2013 Genesis sedan. Both cars were/are maintained by Jim Ellis personnel only. Please maintain your current customer service levels. Jim Ellis Hyundai has remained my dealership of choice since 2005.

Service was prompt and met in a timely manner.

The service was great, but after the wash, someone left a big handprint by the driver's door.

it looked like my windshield (inside) was cleaned with a dirty rag. Looked worse than when I brought it in...smeared, and dirty. of course, I need to re-do what they did.

Mike makes the whole experience worth it!!